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MacBook Pro (2010) Freeze

Anyone else with the new i7 MBP experiencing a hard freeze? No Grey Screen of Death, just freezing screen and input. Only remedy is to hold the power button to cycle the power.

It has frozen twice in the last week. Both times the machine was on battery power and certainly not under load - just light browsing, no gaming.

Just curious if this is going to be a longer term problem...

[System]
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
Memory: 8 GB

[Serial ATA]
Model: APPLE SSD TS512B
Revision: AGAA0206

MacBook Pro (2010), Mac OS X (10.6.3), Intel Core i7 2.66, Apple 512GB SSD

Posted on May 3, 2010 1:56 PM

Reply
1,712 replies

May 17, 2010 9:11 AM in response to pip-in

i think the problem is when the graphics switching is on!!! for a test i had it on and tried to watch a youtube video in full screen and once in full screen it was white screen with just audio playing....then when i exited full screen the computer freezes for a good minute and then everything comes back as if it were catching up....but once i turned off graphics switching it did the same so i left it off then restarted the computer to my surprise fullscreen was working now......so basically i has to be the two graphics cards......maybe someone with some greater knowledge than me could help......

May 17, 2010 9:13 AM in response to Artitron

i was just about to buy a new macbook and did my usual forum check and found this

no way i'm getting one now

thanks for reporting the issues guys

also, a word to note, not all people who get the issue will post on the forum. people lilke me are happy once they see that others are experiencing the same issue and just refer to the thread when calling customr care or wait to see what other port that fixes it - i'd say there's more people like me than like you guys, the Posters...so thatnks for the guys like you 🙂

May 17, 2010 9:22 AM in response to Artitron

*I have a black screen to tell me to pass the power button to should down.*

_*Every times*_ when I click to download a *Windows exe file (.exe)*, a *black screen* to tell me to pass the power button to *should down*.

_*Every times*_ when I using *Parallels Desktop 5 for Mac*, I'm at the Windows XP starting up, and has a *black screen* to tell me to pass the power button to *should down*.

May 17, 2010 9:44 AM in response to Artitron

Adding my voice to the chorus:

Macbook Pro 15" i7. Graphics freeze, then mouse freezes a few seconds later. Has happened about 5 times in four weeks, does not appear to be related to any specific app or system workload. Had been rebooting, after reading this thread, I let it sit and it does clear up after 10 mintues or so. Doesn't seem to matter if power is connected or not or if an external monitor is connected. Apple Hardware Test passes. System log shows NVDA channel errors.

Before the latest crash, I had installed gfxCardStatus w/Growl integration enabled. The growl notification had just come up about switching to Nvidia GPU when the system froze up.

Have been messing with Steam and downloaded a couple of games so I know I have been switching to Nvidia GPU quite a bit the last week or so. Most of the time there are no issues.

I sure hope we hear something from Apple on this soon.

Thanks,
Matt

May 18, 2010 12:50 AM in response to Artitron

I think I have a way to reproduce the issue of spinning beach ball when there is congestion on the hard drive.

While Time Machine is running simply start Front Row. If Time Machine and iDisk sync is running at the same time I get the spinning beach ball independent of which program I start.

The duration of the beach ball spin varies from a few seconds to 10-15 minutes.

I have the new 15" MBP with 512GB SSD.

Hope this helps someone narrow down the issue and generate a fix!

May 18, 2010 12:56 AM in response to Randy Kuite

My new 17" Intel MacBook Pro ran ok until I ran Software Update. Since that time all I get is a black screen of death. I've tried restring the software a couple of times but that is of no avail. I've used this new more running the system restore than I have in using it. I'll have to go back to my 17" 1.67 GHz PowerBook. Its like the old Macs, it just plain works. This last one looks pretty, but lacks in the working department.

This is the 17" Intel Core I7 model with the standard 4 GB of memory & the anti-blare screen. It looks nice but will not work.

MacBook Pro (2010) Freeze

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