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MacBook Pro (2010) Freeze

Anyone else with the new i7 MBP experiencing a hard freeze? No Grey Screen of Death, just freezing screen and input. Only remedy is to hold the power button to cycle the power.

It has frozen twice in the last week. Both times the machine was on battery power and certainly not under load - just light browsing, no gaming.

Just curious if this is going to be a longer term problem...

[System]
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
Memory: 8 GB

[Serial ATA]
Model: APPLE SSD TS512B
Revision: AGAA0206

MacBook Pro (2010), Mac OS X (10.6.3), Intel Core i7 2.66, Apple 512GB SSD

Posted on May 3, 2010 1:56 PM

Reply
1,712 replies

May 18, 2010 2:30 AM in response to heisetax

Again, before you post in this thread please make sure it is for the correct issue. This thread is exclusively for brand new MacBook Pro models that were released just last month that are spontaneously locking up and become unresponsive. This thread is not for any other MacBook revision or kernel panics (ie "black screen of death"). If you are having an issue other than your brand new i5/i7 MacBook Pro unexplainably freezing, it is appropriate to begin a new thread with your issue.

-SM

May 18, 2010 6:39 AM in response to Artitron

looks like i am having the same issue being described here. My macbook pro is 13inch 320M gfx and MacBookPro7,1.

Basically everything will freeze no beachballs too. Only a hard reset will resolve the issue, after a week of getting the new macbook pro 13inch faced the issue.

Anyone knows how to eliminate this issue.

Thanks and regards.

May 18, 2010 12:01 PM in response to Vonheim

Yeah, if time machine has a lot to update it has to search around on your hard drive. And, doing so freezes up the system.

I've found that a lot of use on the hard drive, or if an application needs to use a lot of virtual memory, it freezes often. The best thing to do right now is restart when the problems start showing up. This should delay the problems for a while.

Also, if the problem is fixed by downgrading to EFI 1.6, then the problem could be fixed with a software update. Unfortunately, if you take it to an Apple store, they'll probably replace the hard drive with one that will work with the EFI better. There' many problems with this "solution".

I was going to take my MBP in today to get fixed, but I'm not sure if I should or not. Why waste the gas money, and time to get it fixed (then reloading all my data) when a software fix may work?

May 18, 2010 1:14 PM in response to Artitron

I've just bought MBP and from the being it's start freezing I just wait a few minutes ever thing went fine.

I updated ever thing but still the same thing happened.

Any suggestions on this ?

Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 4 MB
Memory: 4 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B09
SMC Version (system): 1.58f16

May 18, 2010 1:26 PM in response to dudikoff

I have been watching this forum for the last few weeks hoping for an answer and felt that I needed to add that this freeze problem is affecting my brand new 13" MBP 2.66 Ghz. The 13" model hasn't been cited enough in this discussion, and just wanted to make sure that it was included because mine shares all of the same symptoms as these other 2010 models.
Not liking this hard reset solution, and wondering if I should take it in.

(320M gfx and MacBookPro7,1.)

May 18, 2010 1:58 PM in response to Duk242

Duk242,

How can you be so sure this is not the same issue? It happens on a new 15 inch 2010 MBP. Others have stated replacing the hard disk solves the issue. Allen the symptoms and issues seem to point I two directions. One is assumed to relate to the graphics (possibly switching?), the other hard drive congestion. On mine it certainly relates to hard drive congestion as I can observe it several times during backup. My workaround was to schedule time machine to run once a day at 1 am.

I think this relates to many of the posts and hope it can help replicate and isolate the cause.

KR,

vonheim

MacBook Pro (2010) Freeze

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