MacBook Pro (2010) Freeze

Anyone else with the new i7 MBP experiencing a hard freeze? No Grey Screen of Death, just freezing screen and input. Only remedy is to hold the power button to cycle the power.

It has frozen twice in the last week. Both times the machine was on battery power and certainly not under load - just light browsing, no gaming.

Just curious if this is going to be a longer term problem...

[System]
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
Memory: 8 GB

[Serial ATA]
Model: APPLE SSD TS512B
Revision: AGAA0206

MacBook Pro (2010), Mac OS X (10.6.3), Intel Core i7 2.66, Apple 512GB SSD

Posted on May 3, 2010 1:56 PM

Reply
1,712 replies

Mar 27, 2011 5:12 PM in response to Artitron

_*This is ******* ridiculous_!* I have had my initial machine 'repaired' twice, and then replaced! And the replacement machine is still having the same problems as the last!

I went to the Apple Store to see a Genius who was more concerned about the fact that his machine doesn't have the same problems as mine. And after a one hour drive to the store, his only advice was to reinstall OS X Snow Leopard, so I called Customer Relations and now I have to venture out to another Apple Reseller for 'extended testing'.

I have repaired disk permissions, repaired disk, zeroed-out disk and reinstalled Mac OS X Snow Leopard, reset PRAM, ran software updates for both Apple and Adobe Software and have also ran AHT long loop with all in vain and have even done screen recording to show the problem.

I do not understand why a C2D iMac is faster than my $3, 500.00 MacBook Pro of which I could have of bough 3 for the same price. I only have Apple + Adobe software installed.

I personally think that there is a problem that Apple is failing to acknowledge, two consecutive machines do not fail under normal circumstances, a fact that Apple keeps reinforcing but is none the less consistently defied.

They asked me what I wanted to gain from my problem implying I wanted a machine for free, whilst I only want a machine that works!

Mar 27, 2011 5:13 PM in response to Eclipsedk

_This is ***** ridiculous_! I have had my initial machine 'repaired' twice, and then replaced! And the replacement machine is still having the same problems as the last!

I went to the Apple Store to see a Genius who was more concerned about the fact that his machine doesn't have the same problems as mine. And after a one hour drive to the store, his only advice was to reinstall OS X Snow Leopard, so I called Customer Relations and now I have to venture out to another Apple Reseller for 'extended testing'.

I have repaired disk permissions, repaired disk, zeroed-out disk and reinstalled Mac OS X Snow Leopard, reset PRAM, ran software updates for both Apple and Adobe Software and have also ran AHT long loop with all in vain and have even done screen recording to show the problem.

I do not understand why a C2D iMac is faster than my $3, 500.00 MacBook Pro of which I could have of bough 3 for the same price. I only have Apple + Adobe software installed.

I personally think that there is a problem that Apple is failing to acknowledge, two consecutive machines do not fail under normal circumstances, a fact that Apple keeps reinforcing but is none the less consistently defied.

They asked me what I wanted to gain from my problem implying I wanted a machine for free, whilst I only want a machine that works!

Mar 27, 2011 6:14 PM in response to cstev11

im tired to say all to you..... Apple MBP are bad quality from 2010...
I had to sell it after 30 calls to apple,,and finaly i lost money with 3 months of use.
They never replace me anything,no logic board,no ram....so you had more luck than me at least...
I have been waiting sice july 2010 to the mew MBPs with different Video Card,and i still dont see any new ones with freezing problems in this forum..
Hope new ones works fine ....

Apple is not quality,Apple is a nice logo but actually is worst than other brands talking about turst in the machine for professional use....

Im Apple user since 1990..but the reality is the reality.....

A Powerbook g4 titanium in the 2000 year, could cost around 3000 euros,now they are for 1000.. so,what did you expect from less than a half price ? BAD QUALITY

Cheers!

Mar 30, 2011 8:10 AM in response to Kopy

GUYS GOT IT User uploaded file I can reproduce the freeze every time I want:

1. Start a time machine backup
2. During Time Machine if I close the LID, go to apple>Sleep or CMD ALTEJECT the system absolutely freeze. Every time. No logs in system logs.

I think this occurs after 10.6.7 upgrade. I write this also in my thread where I've asked to rollback to 10.6.6.

Mar 30, 2011 8:34 AM in response to Kopy

Kopy wrote:
Nvidia cards are problematics,not AMD.
ANd the new ones comes with INtel card.



Both mid-2010 models and the new 2011 models come with an onboard Intel graphics chip. The difference is in the discrete GPU chips: mid-2010 got the NVIDIA and the 2011 got the AMD. I've heard a few reports of the new ones (with AMD chips) freezing as well.

Mar 30, 2011 11:28 PM in response to jigsaw89

I got the 2.8 i7 in early December with all the extras (feel totally ripped off that the new machines 2 months later doubled VRAM, performance, processor, video card and devalued my $4k machine to being worth less than a $1200 13" MBP), and I get total no-console-log no-kernel-panic system freezes when I have the automatic graphics switching on. I never have that problem if I just leave it on the GT 300M. I can use Windows XP or 7 for days and weeks without a crash or lockup ever on this machine, but if I use MAC OS X with automatic graphics switching turned on, I will get freezes. I think it's the Intel graphics because Windows doesn't use the Intel graphics, and the Mac only uses it with AGS enabled.

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MacBook Pro (2010) Freeze

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