You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Belkin Network USB Hub (F5L009) - problem solved!

This problem relates to the fact that once again Belkin haven't bothered to update the installation software for their great USB Hub...not happy! Ironically this is the same problem Belkin had with this device when it came out back in 2007, with earlier versions of Mac OSX V (10.5); it's a simple fix and yet they have basically stumbled again for Snow Leopard!

PROBLEM: Belkin Network USB Hub F5L009 gives an error message "SXUPTP driver has not been installed" when you instal the software if you have Snow Leopard.

SOLUTION:
1. Download "SX Virtual link for Mac" V3.3.0 (Date 11/13/2009) from http://www.silexamerica.com/support/software/svl.html
2. You will have downloaded a zip file called "sx-virtual link_mac330.zip"; unzipping this will give you a folder named "s-42a330".
3. Within that folder, navigate to SXVirtualLink>contained_packages>Driver>10.6 (the 10.6 refers to Snow Leopard OS); inside there is a file called "Silex_kext" dated 5/11/2009
4. Drag this file into the installation folder Utility>Connect>contained_packages; it will ask if you want to replace the older version of this file that exists there. Click "yes".

Now you can go through the normal installation process using the modified package, as per the manual, and hey presto, everything works magically!!


[If for some reason you don't have the installation disk to start with, or have a problem sticking it on your desktop, it is available at http://en-us-support.belkin.com/app/...20hub/r_id/166 as F5L009 Driver - Mac (version 1.5.0, OS compatibility : Mac OS 10.5; note there is no 10.6 compatible version - and THAT is the core of the problem with the installation disk in the first place).

QUESTION: I know nothing about what the **** I am doing, and yet managed to figure this out from Googling and reading - why can't the brains at Belkin have done the same - it is a trivial exercise for them to have made a version 1.6.0 compatible with Snow Leopard. I am seriously unimpressed!

Late 2009 iMac 20.5 inch 1TB, Mac OS X (10.6.3)

Posted on May 14, 2010 9:35 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2012 11:20 PM

SOLUTION TO CONSTANT DISCONNECT (Running Snow Leopard 10.6, Belkin USB Network Hub, and external WD hard drive)



After trying everything from disabling the DHCP on the usb server (notorious Belkin of course), updating firmware, etc. this is strange solution that I found.


-- Run both the native Belkin Control Center application and the SX Virtual Link at the same -- my external storage stays connect as long as I want and my drive mounts instantly. (Simple solution)


Problem 1 - Running Only Belkin Control Center

Connection is constant, but the drive fails to mount randomly. I could only get the drive to mount maybe 1 out of every 5 times I tried no matter if I formatted it MS-DOS FAT or Mac - Extended Journalized


Problem 2 - Running only SX Virtual Link

Drive consistently mounts but connection disconnects every 90 seconds.


This problem of using an external hard drive that consistently mounts to my Mac has plagued me for the last 4 days. I didn't see any other solution on here or Google-able. I hope this helps someone else out there.

114 replies

Dec 3, 2016 12:58 PM in response to gtheod

This is what Silex mailed to me and other people who have subscribed to their newsletter:


Silex is pleased to inform you that our efforts in collaborating with Apple have resolved the USB compatibility issues that were introduced with MAC OS X (El Capitan). This beta version is compatible with the latest macOS Sierra OS release (Version 10.12.1). Download files are available by clicking the below links:

Mac OS Sierra version 10.12.1

SX Virtual Link software

Hope that helps

Dec 4, 2016 12:14 AM in response to gtheod

Hi George,


Up to know, I have not observed any such random disconnects.

The SX Virtual Link beta works amazingly stable on my Macbook and I can happily pront again over my device server. The only thing I noted is that this beta does not have the auto-connect/-disconnect capability to/from the printer, which means thay other computers (running Windows, I am running a mixed environment) always need to send a request to the Macbook to take over the printer, while they themselves disconnect automatically after finishing to print, releasing the printer for other clients to use.


Kind regards

Dec 11, 2016 1:07 AM in response to monaco_franze

Hi all,


I have the Belkin Home Base and i tried to use the link that you provided above. I installed it and i can find the Belkin over my home network but the problem is that i cannot find the usb devices that i have plugged in the Home Base.

I followed the instructions of Silex that suggests to create a fresh user and then install the Silex Virtual Link in order to test if it works but i have failure again.

Could you please help me with this? Do i have to install manually the kext and then install the application?

What you suggest?

Belkin Network USB Hub (F5L009) - problem solved!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.