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I moved country, changed iTunes stores and now my Apps can't be updated!?

Hi,

I know about how to change country etc for purchases in iTunes, this isn't about that.

I had a UK iTunes account and bought apps there.
I've now moved to Australia and changed my iTunes account to Australia using an Australian credit card, and I've bought some apps here.

iTunes is telling me that I have a bunch of Apps I can update, though when I go to update them it says there's none available.

I've gone to the UK iTunes Store and clicked update, and there they are - but they won't download as I need to change my billing info again.

So, here's the question - is iTunes actually that limited that one account can only have one credit card linked to it?

I live permanently in Australia now, but have purchased over 100 Apps while in the UK... am I right in saying that every time I want to update an app I have to fill out all my UK credit card and billing information, update, then fill in all my Australian billing details again when I want to switch back to the Australian store... over and over again for the rest of my life!?

I understand some Apps won't be available in one country VS the other, that's not the problem here. This is with worldwide available apps - I can see the apps in the Australian store, but because I've bought them in UK I can't update them in Australia.

MacBook Pro, Mac OS X (10.6.3)

Posted on May 27, 2010 8:09 PM

Reply
280 replies

Feb 22, 2013 11:47 PM in response to Silverbridge

@Silverbridge:


1. You can still update apps on your iOS device that are _installed_ without any issue.

2. You can't update in iTunes, unless you change your country BACK to the one you were in previously.

3. You still get update notifications in iTunes in terms of the little badge on the sidebar. But when you click update apps, there are no apps to be seen. You have to switch back to your old country.

4. You don't have to pay for any apps you previously purchased in your old country but even if you download the apps you cannot get updates working for any apps you previously purchased!


So what do is every time the updates badge hit about 15, I change my country back and update them all then change my country back.


SO TEDIOUS AND ANNOYING.

Feb 23, 2013 12:21 AM in response to mklnz

@mkInz


Thank you for your answer. This is madness, and we all need please to join forces and bring this matter to the attention of the lovely people at Apple. In 2013 people move, live and work in multiple countries and I understand and respect licensing agreements and copyrights, but this has to be fixed. If one moves AppStore and go through the tedious work of re-downloading everything (excluding the nation specific restricted Apps) it is pure nonsense and makes no sense whatsoever (since the digital tag has moved to the new region) why they can't digitally arrange that your future now re-downloaded Apps, are from that day, tagged so they can receive updates and notifications. It's simply a matter of software alteration and good business that this is fixed and updated.


Let's create an appeal (joint) to Apple explaining everything and taking in consideration, copyrights, licensing and distribution agreements, region restriction etc and bring this to their attention and I am sure that they perhaps could fix this silly matter. We live in a modern digital era, people migrate and so Apple needs to stay on top of this?

Feb 23, 2013 1:00 AM in response to mklnz

/-///// quoting from the earlier post ///////////Because when you move permanently to a new country you usually cancel your old credit cards etc. Without a proper billing method you can't purchase apps.


I have to change to the new country in order to enter in the new payment information.

////////------


I do not think this necessary


I am using country x's App Store with a credit card from country y


They are not even as close as NZ and AUD !!!


I'm NOT moving citizenship etc ... I'm on a long trip



*However I may be wrong *



Regards


Subu

Feb 23, 2013 1:23 AM in response to From_subu

@Subu


Well of course if you're simply on a long trip you don't have to change country.


For those who have moved permanently or long term this isn't an option. I have moved permanently, so I'd like to update my country to reflect that.


My billing address in my old country no longer applies, I'm sure legally you need to entire a valid billing address.

Feb 25, 2013 6:06 AM in response to Rob Madrid

I have the same complaint, Rob - I have kept my UK accounts while living here in Spain (partly as I still have a business there) and want to keep my apps and content in English. But I also want/need to be able to get apps here, like credit card apps which obvsiously require the local version to be able to validate local credit cards on the iPhone/iPad.


It is ridiculous having zero portability on apps and content in today's globalised world - which Apple itself has helped in so many other ways to create!

Feb 25, 2013 6:08 AM in response to Rob Madrid

I have the same complaint, Rob - I have kept my UK accounts while living here in Spain (partly as I still have a business there) and want to keep my apps and content in English. But I also want/need to be able to get apps here, like credit card apps which obvsiously require the local version to be able to validate local credit cards on the iPhone/iPad.


It is ridiculous having zero portability on apps and content in today's globalised world - which Apple itself has helped in so many other ways to create!

Mar 9, 2013 6:29 PM in response to 6invictus9

Oh absolutely that works, ecxept you have to go through that process everytime again for every app concerned and everytime an update comes out.



6invictus9 wrote:


Hey,

Just delete the old apps u downloaded from other stores and download them again in the App Store u currently have access to. All apps purchased with ur account would be downloadable free of charge. Don't worry, just click the buy button, you will get this message"since u own a previous version of the app, this update will be free of charge" trust me, it won't charge u again(I had the same prob when I moved )

I moved country, changed iTunes stores and now my Apps can't be updated!?

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