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Wi-Fi Connected, but no internet access

Able to see/authenticate and connect to network at work which is using WPA-PSK. iPad shows connected/steady connection and has been assigned IP address. However, unable to connect to Internet, acts like not actually connected to internet. Tried my iPhone and it exhibits the same issue.

Saw a few like issues posted here, but indicated fixes did not work, i.e., reboot router and iPad.

Thanks

Kris

Lenovo Idea Pad, Windows 7

Posted on Jun 7, 2010 4:49 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 7, 2017 4:56 AM

I FOUND A SOLUTION!


Okay so just to describe my issue which was the same as what JF87 described; it was connected to the wifi and yet on safari to load facebook.com for example it would say it's not connected to the internet

BUT the really strange thing was that it would load google.com and apple.com but most other sites not. and the app store didn't work either. So clearly it was connected to the internet but there was something software related messing it up?


THEN it dawned upon me that my date&time settings were set to manual and the date was set for 3 years ago (from when I was trying to debug a seperate issue) and I'd left it like that.


I returned the date&time settings to normal and now it's working!


Maybe this will work for you, maybe not but I haven't seen it mentioned so I thought it would be good to post it

143 replies

Apr 7, 2016 1:02 AM in response to Hsflyer

Hi all

Returned to my holiday apartment where my laptop, Ipad and Iphone have all worked perfectly for years connecting to my router via wifi.

Now I find that the Ipad and Iphone connect to the router ok, but no web pages will open (can't find the page / you are not connected to the server etc etc) but the laptop still works perfectly as ever...

The only thing that has occurred since I last used the Ipad and Iphone without problems here is that I upgraded the software on both last week....so, surely, the problem must relate to the software auto upgrades by Apple?

I am beginning to think I should avoid upgrading software at all until all bugs seen and fixed by Apple!


Has anyone else had this issue since last week, please, and is there any way I can 'undo' the software upgrades back to previous without losing all my data and photos etc?

As someone said above, an Ipad or Iphone that works via wifi all over the country but not in my home is hopeless!

Thanks

Den

Apr 7, 2016 2:38 AM in response to dengrainger

Well well, Apologies to Apple.


I contacted Movistar (my apartment is in Tenerife) and asked them to 'resend' wifi to router, which they did, and, hey presto, all back to normal!


So to recap, my laptop worked via wifi off the router, but my Ipad and Iphone whilst 'connecting' to same wifi did NOT open web pages etc....so, can it be the 'weak' wifi signal drove the laptop ok, but not the 2 apple products properly?/ Seems very much like it..


The renewed wifi signal to the router has cured all>


Apologies again to Apple.


Hope this helps someone!


Cheers

Den

Dec 13, 2016 12:12 PM in response to Kristopherk07

If your phone/laptop/etc. says there is no internet connection and still shows the WI-FI symbol. It probably means that the wifi owner has blocked your IP Address. Get a new device and it will work... if you want to keep the same device then please follow the steps on my video. https://youtu.be/kv6HWuStzHs . I couldn't find the solution on YouTube or anywhere. I pretty much found the solution myself. On all devices it's pretty similar. This video is focused on the iPhone. Good luck!

Wi-Fi Connected, but no internet access

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