Level 1

8 points

AT&T Store - Checking Order Status

I managed to preorder my iPhone through AT&T's site around 5:45am eastern time; the confirmation email was received about ten minutes afterwards, so I can only assume all is well with my order.

Out of curiosity, for those who also ordered from AT&T's site as opposed to the Apple one, have any of you attempted to check your order status using the link provided in the confirmation email? It's clearly stated in both the email and on the status page that orders placed within the last 24 hours are likely to not show up yet, which is precisely the case for me as of 5:30pm eastern time. I can only assume the order will be recognized by the status page sometime tomorrow but I'm interested to know if anyone has had luck finding their order through the link ( https://www.wireless.att.com/orderstatus/order_statusresults.jsp)

Macbook Pro, Mac OS X (10.6.3)

Posted on Jun 15, 2010 2:31 PM

30 replies

Jun 15, 2010 4:22 PM in response to msv81

mine says the same and i called at&t and they said that it may take 24 to 48 hrs to process

mcarlin

Level 1

10 points

Jun 15, 2010 4:23 PM in response to Community User

does your status say processing or in progress? mine says in progress and i ordered mine around 530am eastern

tracyinva

Level 2

320 points

Jun 15, 2010 4:24 PM in response to msv81

mine says processing right now

mcarlin

Level 1

10 points

Jun 15, 2010 4:27 PM in response to tracyinva

did anyone's who says processing say in progress before that? Im just wondering? I called At&t and they said since i ordered at 5am I should be fine.

mcarlin

Level 1

10 points

Jun 15, 2010 4:34 PM in response to xKiKix

Thats what i was thinking too, I figure since I ordered mine around 5am i should be good.

mcarlin

Level 1

10 points

Jun 15, 2010 4:42 PM in response to xKiKix

That's all we can do lol, wait and hope it works out.

xKiKix

Level 1

4 points

Jun 15, 2010 4:44 PM in response to mcarlin

if it doesnt then i say we join forces and hunt those fedex trucks lol.

mcarlin

Level 1

10 points

Jun 15, 2010 4:47 PM in response to xKiKix

haha im sure we wouldnt be alone if they screw up

xKiKix

Level 1

4 points

Jun 15, 2010 4:51 PM in response to mcarlin

HAHA so true but just goes to show how dedicated we all are to iPhones.

mcarlin

Level 1

10 points

Jun 15, 2010 5:05 PM in response to Dee_bo

I dont have that on mine. Can you take a screen shot of it?

Dee_bo

Level 1

0 points

Jun 15, 2010 5:13 PM in response to mcarlin

[IMG]http://img1.imagehousing.com/89/19666670675d5545eb30d82bf8c1457e.jpg[/IMG] By ImageHousing.com

xKiKix

Level 1

4 points

Jun 15, 2010 5:19 PM in response to mcarlin

how do you guys get to check your order status from that screen? i have been checking my status from https://www.wireless.att.com/order_status/ and it doesn't show up with much details.

tracyinva

Level 2

320 points

Jun 15, 2010 5:20 PM in response to msv81

I go through this link

https://www.wireless.att.com/business/order_status/

mcarlin

Level 1

10 points

Jun 15, 2010 5:20 PM in response to xKiKix

im going there as well. I think people who started a new service have a different screen, i could be wrong though. I myself upgraded my current service

Jun 16, 2010 12:26 AM in response to MrKenito

SOOOOO!!! i just got back home and decided to give the order status another shot and it FINALLY went through.everything says "in progress" and my account has finally been charged 🙂 yay! so everyone check again and if it hasnt gone through still then give it some time, it will theyre working on it! yay! now lets see if they deliver on the 24th lol :/ i would post a screen shot so you guys could see but i dunno how to.anyway its coming guys! BUT if its after 48 hrs and still nothing has change, call the att or go to the nearest store

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AT&T Store - Checking Order Status