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2008 iMac Continuing Issues

Has anyone had issues with the displays randomly, literally "losing the picture" on a 2008 24" imac (You may recall that i had a previous post a few months back, first a kernel panic on every boot issue, then a strange vertical yellow gradient appearing on the screen and crashes) -- the long and the short of that was a new Logic Board and another new Video card in March (very gratefully covered by Apple), as will the repair for this issue be as well (have already spoken to a senior advisor on the phone).

Basically, what happens is the machine will be on for a few minutes, and then the it goes black like its a blank screensaver. The picture does not return until i power-down and restart (the LCD is still on though, as the backlight is lit when the screen is blank)

MacBook Pro, iMac, Mac Mini, PowerBook G4, Mac OS X (10.6.2)

Posted on Jun 16, 2010 3:36 AM

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20 replies

Aug 3, 2010 2:49 PM in response to TK4108

Oh man, no wonder Apple completely eliminated nVidia's crap from their latest Macs. I was thinking about getting a repair, but choose ATI Radeon HD 2600 PRO instead. My card still works though, but I don't have black and some other color shades. There are pulsing red lines instead, which hurts your brain if you constantly look at it.

Here's an example:

User uploaded file

Good luck with your iMac TK4108.

Aug 16, 2010 5:08 PM in response to Lorne_Kun

Are you still having issues? Was it fixed by taking it in? I am experiencing the same problem. The screen goes black, the machine is on, I still have sound, but obviously cannot see anything. The only thing I can do is shut it down and reboot by pressing the big power button in the back. I am am worried the problem is a video card.

What an I run to check it out? The strange thing is that it only started doing it in the last two weeks. It has happened once of twice before, but not as often as it does now. I have heard it might be a driver issue with newer updates, but I am worried it is hardware.

Aug 23, 2010 8:36 AM in response to Courtney.Solen

Unbelievably, yet true, my iMac only needed LVDS cable replacement. I got my black (and other) colors back. Still can't believe the fix was only about $32 away. Replacing the graphics card would cost a fortune. Now off to watching movies.

Oct 8, 2010 3:25 AM in response to Community User

Update Again: New Video Card and Logic in JUNE (June 16th 2010), Again covered by Apple, and again (Oct 7 2010), the machine has died. What am I to do this time?

And yes, as a response, it is the 8800GS.

I don't think its ridiculous of me to expect a better standard of care from a company that supposedly has as good a "reputation" as this one. THIS time, I haven't even used the machine at all because, quite frankly, I'm scared to do so.

I've now been fighting with them for over 10 months; and, quite frankly, once this is solved, NEVER AGAIN. I've purchased a new MacBook Pro as well, and I'm scared to see what issues IT will have now. I'm sorry I spent the 1700 on the iMac and I'm also sorry I spent the almost $3000 on the MBP. They say once bitten, twice shy, well now I'm up to five times bitten. I've had enough.

Oct 18, 2010 9:33 AM in response to Lorne_Kun

Same Imac (8,1) Same spec. (8800gs) Same issue (Losing picture, graph anomolies, freezing)

It must have overheated to the point of damaging the GPU because it crashed once in Windows 7, then screen goes black (or blue, purple, grey on occasion) after login to either Windows 7 (Boot Camp) or OS X. It even does it booting from Leopard disk to run Hardware Diagnostics. I have to let it cool down for an hour or so.

Kicking the fan RPMs up by 1000+ makes a noticable different in run times before it freezes again.

No Applecare.

Oct 27, 2010 3:40 PM in response to Beddo

Similar problems, also on a 2008 iMac with the 8800 GS.

It's run fine for 2+ years. Today, after installing an OS X update with the new Java RE, the screen went wonky (rapid blinking, different colors, etc.) and the mouse and keyboard became unresponsive.

I called Apple, who ran me through a variety of tasks that culminated in re-installing OS X. Half way through the re-install, the same effect showed up on the installer, and the system froze. Now I have a dead iMac.

I thought I had AppleCare--we've bought it on ALL of our Apple products, and we have many. I found where I inquired to our Apple re-seller about getting it, and I have an invoice, but no record of a care #. I have the vendor looking for it now in his records, and Apple said they could retroactively apply it to my iMac serial # if I can provide proof of purchase (which I can). Just a pain, really. Hate this.

Dec 1, 2010 11:07 PM in response to Lorne_Kun

iMac 24" 8,1 core duo 3.06 w/ Nvidia GeForce 8800 GS
Purchased mid 2008, so owned just barely over 2 year mark.

Wall-O-Text incoming...

I recently had similar issues (Nov 11th)... Just after the new osx update.

My screen began to artifact, pixels everywhere and audio would get caught in a loop, then finally the machine would just lock up. Sometimes this would happen with Photoshop open, sometimes, just copying or moving a file. The only resolve was to hold the power button.

Needless to say, it was dead. The screen artifacts and garbage were even present while running the Apple Hardware Test. The test showed nothing the first 3 times it ran. The fourth yielded a failing hdd. ( to be honest, I was experiencing issues near the end of October - pre 10.6.5 - but nothing this severe ).

I took it to the 3rd street Apple Store in Santa Monica, where they tried their best to help resolve everything quickly. It ended up being in their hands for a week, and the hdd and graphics card were replaced for roughly $640 (they dropped the price by $100) out of apple care (I never needed it over the past 13 years : live and learn).

I got the machine home on Nov 20th. All seemed well. It started up just like I purchased a new one (clean install) and lasted... a week.

On the Nov 27th(after applying the recent OSX updates again), something new happened. This time, the entire lower 50% of the screen started to flicker black over and over, until eventually, locking up. OpenGL log errors galore. I've seen some of the similar garbage on screen prior to the graphics card replacement, and am now about to drop kick this machine.

I'm almost resolved to the problem being with the logic board, but can't help but think that something in the latest update was the catalyst. Any updates tend to make the machine freak out again... I keep wiping and starting fresh. So far, 10.6.4, and 10.6.5 will eventually reproduce the issues. I don't understand at all.

I don't want to replace the logic board, as that will inevitably make me a sucker because I could have just bought a new 27"instead of lose nearly a month of work and play over this BS.

About to give up...

2008 iMac Continuing Issues

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