iPod Touch freezing during restore

For those still having this problems (on PC), here's a possible fix that work for me:

Redownload iPod firmware OS 4 here http://mac.softpedia.com/get/iPhone-Applications/Tools-Utilities/iPhone-Firmware .shtml

Open iTunes and plug in your iPod. Before clicking restore, hold down shift and then click the button. Browse your files to locate the downloaded OS 4 firmware and open it.

This should unfreeze and complete the restore/update.

Obizzz wrote:
Hmm, it still crashes when I try to sync anything though... but that's a separate problem I guess. At least it's running now.

it crashed frequently and now it even crashes on a normal reboot and won't start...

I guess I could try a restore again but I'm pretty sure what that'll lead to rolleyes

Exactly the same problem! Same iPod.
Is there anyone in the world with an iPod Touch that got iOS 4 working w/o any problems?

THANKS Thousands of billions of times!
You saved my iPod Touch.
It's been one week now that my iPod Touch was bricked and you told me how to make it work.
It's now running iOS4 perfectly no lag at all.
Thank you so much

Had my iPodT 2G 8GB connected for the past 12 hours while iOS4 tries to install. All I get is the "Backing up ... " progress bar which hasn't moved from about 10%.

I guess I'll have to abort this process and perhaps try Pollo Frito's solution.

Very disappointed with this transition process ...

How long did you have to wait for it to finish?

I give up ... had to start from scratch.

However, I was able to get to OS4 ... with a loss of space. My 8GB iPodT has always shown available space of 7GB. After the (clean) upgrade to OS4, that's down to 6.84GB. Not too happy with this.

I did what another user suggested:

- Created a new account on my iMac
- Logged into new account
- Opened iTunes (9.2) and connected my iPodT
- At the summary page, opted for a Restore but declined the Backup
- Ran the updater: OS4 was all set up in a few minutes
- Went back to my regular iMac account
- Tried to restore from an earlier backup
- That didn't work
- Ran the Restore function again - wiped out my iPodT to default settings (now with OS4)
- I'm now running iTunes from my regular account and restoring from my last backup
- This ought to take me back to my previous settings of music, photos, calendar, contacts etc etc
- I hope! 😉

Not a very easy process so I have to say, despite being a very long-time Apple user, that this was not a good experience.

Hopefully Apple is monitoring these discussions and will do something about this so that others don't have to suffer this pain.

Apple -- are you listening?

Hmmm ... I wonder if I spoke too soon!

I set my iPodT to restore from the last backup.

For over an hour now iTunes says it is syncing my iPodT. Every so often the iPodT restarts and a progress bar appears on the screen.

After a while it restarts and so on ... this has happened multiple times already.

Why do I have this sinking feeling .... .... ....

Ang1986 wrote:
How long did you have to wait for it to finish?

It took about 20 minutes for the whole process of os4 installation after the download had finished. Restoring my ipod to it's former glory back in my own account took 2 attempts and almost 2 hours - but now it's working well, nice and quick and sounds lovely 🙂

For over an hour now iTunes says it is syncing my iPodT. Every so often the iPodT restarts and a progress bar appears on the screen.

Don't fret dude - see my last post... took 2 attempts and around 2 hours to get my sync completed but all's well that ends well (in my case at least - good luck :D)

Thanks.

Did your restore cycle the iPodT repeatedly? With iTunes freezing up?

That's what happened to mine all day. I finally called Tech Support and the guy was very helpful. He had me reset the iPodT (hold both buttons down and then connect to the computer).

At this point I got the option in iTunes to restore which I did. For about half an hour the iPodT said "Restore in Progress".

Now it's back to cycling on and off ... the Apple logo appears on the iPodT ... then a progress bar appears below it which shows a little movement ... then the iPodT cycles off (black screen) and the process begins all over again (apple logo - progress bar - restart).

It just never lets me in to the iPodT ... just cycles on and off continuously.

Was this your experience?

This upgrade (to OS4) has been a most frustrating experience.

It definitely works, thanks. I tried to upgrade my iPod Touch 8gb to 4.0 a few hours ago and it's been dead since then. After doing what you said it works perfectly in the 4.0 version, thanks again.

So, I tried everything and nothing. So glad I reserved myself a spot tomorrow at the Apple store.

Did your restore cycle the iPodT repeatedly? With iTunes freezing up?

//snip//

Now it's back to cycling on and off ... the Apple logo appears on the iPodT ... then a progress bar appears below it which shows a little movement ... then the iPodT cycles off (black screen) and the process begins all over again (apple logo - progress bar - restart).

It just never lets me in to the iPodT ... just cycles on and off continuously.

Was this your experience?

This upgrade (to OS4) has been a most frustrating experience.

No, I didn't experience that at all - sounds to me like there could be something more seriously wrong. I'd seriously recommend phoning Apple Support though - especially if you've never had to phone them before - just explain it was working perfectly before the upgrade and they should take responsibility. There's definitely been something wrong with the software release IMHO - there are so many people with problems.

Feel for you totally and hope you get the solution you need.

Latest update:

iTunes froze (again) last night. I force quit iTunes and left the iPodT on all night. It just cycled on and off until the battery ran out.

Called Tech Support this morning and we basically set up a fresh iPodT! We restored the OS (iOS4) on the iPodT and then I set it up as a new iPod.

I'm now recreating all my apps, and other stuff and here's what I'm finding so far:

1. WiFi is not behaving as well as it did in OS3. I'm 2 feet away from my router and the iPodT is showing only 2 bars of strength. It used to show all 3 bars.

2. Battery seems to be running down quicker. Of course I haven't had a day or two to test it out so far, but I did notice that it seemed to be running down sooner than it did earlier.

3. Recreating everything is a pain ... I've lost all my settings (newspapers that I subscribe to etc etc).

In short, don't go to iOS4 until it's had more time out there. I've lost nearly 3 days in trying to fix the problem created by updating my iPodT OS.

Apple Support were very helpful and patient and worked with me to fix this - so full marks to them for doing what Tech Support is supposed to do.

NOT full marks to the engineers who designed this OS upgrade. It did not work well and was a most frustrating experience - unlike my previous 20 years of working with Apple products.

Over and out. 😉