iPod Touch freezing during restore

I have a 16GB iPod Touch 2nd generation and I am trying to install OS 4.0 and it's been an absolute nightmare. I downloaded the new software (which took quite a while since it kept giving me an error which made me restart the download like 4 times).

So now I'm in the process of actually INSTALLING that software. When I plug my iPod Touch into iTunes it says it sees the iPod is in recovery mode and asks me to restore my ipod (the only option it is allowing me to access is the "Restore" button, so all the "Update" errors are out of the question here).

When I "restore" my iPod however, the process get's about 1/4 of the way through before it freezes and the progress indicator on my iPod AND the progress indicator in iTunes stays at the same place and doesn't move. Even after letting it sit ALL night last night (about 8 hours) it STILL hadn't moved when I woke up this morning.

Any suggestions on how I could fix this?

Windows XP

Posted on Jun 22, 2010 2:12 PM

37 replies

kiki0285

Level 1

0 points

Jun 25, 2010 3:40 PM in response to mapleleaves

Thanks soo sooo sooo soo much! This works...after trying everything under the sun this was the solution! You've been a great help!

Jun 28, 2010 9:05 AM in response to joshp18

I thankfully got my ipod updated and able to restore 🙂
all you have to do is turn it on, plug it in, and press restore and not update.
if you have some technically difficulty you should probably take it to apple so they can fix it, i had the same problem as all of you when i was updating to 3.0
i hope you guys have some luck

cradiles

Level 1

0 points

Jun 28, 2010 9:11 AM in response to joshp18

im the same. im new to the forum and had hoped to find some help. i just tried to instal the ios4 onto my 16gb itouch and apart from all the errors (including -402653138), itunes wont even see my itouch now. i tried a restore (didnt work), tried a restart (nadda), i've also now tried to start the itouch as a new one (so now ive lost my backup) but it still wont work. not my itouch is freaking out and it keeps switching on and off. all i can do now if try to let it run itslef down and hope for the best.
does anyone have any info that can help? i dont live near an apple store, so im kinda stuck...
ive never had any problems wit the other updates, but this one has totally screwed my itouch!!

please help!

Jun 28, 2010 9:24 AM in response to cradiles

yah all i can tell you is that just copy down your serial # and call apple support
they have helped me in the past
Good Luck 🙂

Jun 28, 2010 9:54 PM in response to alekiscool123456

Same problem with my iPod touch 3rd Gen 32GB, I have tried to restore 20+ times. I've tried restoring on my friend's Macbook, and another friend's PC, with no luck. I've also tried every single solution posted on this discussion, and none of them work. The restoring iPod bar gets to about 95% ad stops. Please help me, as I have been iPodless since the iOS4 has come out.

ChubRock

Level 1

5 points

Jul 1, 2010 5:44 PM in response to joshp18

Hi I'm currently in the same boat with all these issues. I have a 2nd gen 8gb itouch. Ive tried everything, even the creating of the the new account and logging in and out. When logging into the new account it pops up saying that the ipod is in recovery mode and then gives only an option to update and restore. I cannot choose to just restore. So I am basically being stuck at the 45/50 % every single time. Does it sound like i'm doing something wrong? Ive read and reread many of the posts in this thread and I am following the steps. I dont understand how it is working for most of you but I am having 0 results or progress. Any suggestions?

alejov66

Level 1

0 points

Jul 3, 2010 1:32 PM in response to Ang1986

I had the same problem, the solution was create another OS account (windows in my case)

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iPod Touch freezing during restore