Drop calls still with iPhone 4

I just got my new iPhone 4 today and test it out with my old 3GS. I still have drop calls plus my 3GS has more bars than the new iPhone 4. *** can Apple and AT&T fix this problem. They both had 3 years to fix this problem. Does anybody else have this problem.

iMac 27 i7, Mac OS X (10.6.4), 16G iPhone 4, 32G iPad 3G+WiFi

Posted on Jun 22, 2010 10:05 PM

93 replies

Jun 28, 2010 5:36 AM in response to Mac Beep Beep

I heard Apple is going to fix this problem by putting out a software update this week

Babyboi

Level 1

13 points

Jun 28, 2010 4:15 PM in response to Mac Beep Beep

u "heard"? link source

Jun 29, 2010 3:47 PM in response to 305rev305

I think Apple should at least let us know "officially" that they plan to address this issue (via software update or whatever). I'm happy if they just own up to it and say that they are actively pursuing a permanent solution.

I'm trying to decide if I should get my money back or not. They had better not string us along long enough to exceed the return policy time frame.

Howie2g

Level 1

0 points

Jun 30, 2010 8:04 PM in response to Mac Beep Beep

The ONLY way not to drop calls on this phone is to hold it like a ******* lobster, crab or shrimp, which ever you prefer. Using two fingers works for me and I'm sure I look absolutely ridiculous.

Apple better get a software fix for this crap asap.

Jul 1, 2010 11:47 AM in response to Howie2g

Then bring it back to Apple and ask then to crack open your lobster

Jul 1, 2010 1:14 PM in response to Babyboi

Ok folks. My friend did a test with the 3GS and it's the same thing as the iPhone 4. The problem is not the phone it's the ATT network. It's week and their is so many people on the network with data download that the system can't give out a strong single so your phone drop calls when you put you hand over. It's true for the 3GS and now the iPhone 4

Howie2g

Level 1

0 points

Jul 1, 2010 1:19 PM in response to Mac Beep Beep

I don't think that's true. My wife has a iPhone 1 and it works great, never drops a call. I have an iPhone 3G also and doesn't drop near as many calls and keeps service consistently. I've compared and tested the three phones and the iPhone 4 is lacking and it's not because of AT&T.

Jul 1, 2010 1:36 PM in response to Mac Beep Beep

I have an Iphone 4 and have experienced some problems.The argument that the 3gs has the same problems as the Iphone 4 is irrelevant. The Iphone 4 is a brand new, just released phone.

So many manufacturers right now are making great phones that do what phones should do- MAKE and RECEIVE CALLS WITHOUT DROPPING THEM. Should we lower our expecatations just because it's an Apple product? No way.

Be honest Apple, own up to the issue and fix it.

Jul 1, 2010 11:23 PM in response to cvmatt247

Let's see. Apple sold almost 2 million iPhone 4. My iPhone is not dropping as much calls as before this week. I don't know why. If everybody has the same problem then their would be a up roar. I think it's 1-5% that has this problem. My friend live in NYC and tell me he has not got any drop calls. AT&T HAS COMPLETE UPGRADE THEIR NETWORK SYSTEM IN NYC. Now we have to wait for the rest of the country.

Jul 2, 2010 6:07 AM in response to Mac Beep Beep

Apple has answer back why

http://www.appleinsider.com/articles/10/07/02/applesays_iphone_4_calculates_bars_wrong_software_fixforthcoming.html

tuffluck

Level 1

0 points

Jul 2, 2010 7:23 AM in response to Mac Beep Beep

apple's statement of "oh we were just calculating the bars wrong before" just means they don't know how to fix the iphone 4's problems if you ask me. there is a considerable difference in call quality/reception in the iphone 3g when compared to the iphone 4. in 2 years my 3g had maybe half a dozen dropped calls. i've had double that in the week i've owned the iphone 4.

someone mentioned that if you hold the phone a certain way, the dropped bars on signal are more likely. well, even if you buy the bumper case so to avoid actually making skin contact to the outer antenna, the bars still drop.

just for kicks i switched to Edge from 3G to see if that was the problem, but i am still getting "could not activate cellular network" notices very often, and also the same dropped calls issue. i literally never got this "could not activate..." notice with the previous iphone 3g of mine.

i'm considering just switching out the iphone 4 for a 3gs to be honest. i think apple made a dud here, if they can't fix it that is.

NVR2FST

Level 1

0 points

Jul 2, 2010 10:17 AM in response to tuffluck

No, they DO know why it is happening and they DO know how to fix it. But neither you or Apple want to hear the truth.

The bars have been wrong ALL along? With previous Iphones too? This is what they are saying. Ok why is it that when I have a 3GS and an Iphone 4 next to each other, the bars are so different. ( the 4 being lower). Why are calls being dropped constantly in areas they never have on the 3GS.

I did not get an Iphone 4. I ordered one early on but it wasn't to be shipped until the 14th of July. I begrudgingly cancelled the order yesterday. Only after calling to see if they were correcting the issue on this batch and after seeing and testing a friends next to my 3G and 3GS. They played dumb and tried to sidetrack my questions over and over. So finally I just said thanks but you obviously cant or wont answer my question. I did not cancel right off but kept myself updated daily to see where this was going. After the comparisons at my known locations with my friends Iphone 4, I finally cancelled. I was not getting stuck with the hassle of switching over my 3GS, upping my contract with AT&T , phone not working, then....reversing it all and paying a restocking fee. No thanks.

I would liked to have gotten it but after seeing it in action, I am no longer interested. I have a business and I kinda like to be able to have a reliable phone. My 3GS is working just fine, so until they admit and fix the hardware issue, I will not be getting one. I like everything else about it but THE PHONE PART OF THE PHONE MUST WORK. At least as well as my 3GS.

Jul 2, 2010 11:33 AM in response to NVR2FST

I like to know what part of the country do you live and what city. As for the phone I have no more problems after I found out my sim card was touching the edge of the plastic tray.

As for you if you bought your iPhone 4 and try it you would know. Their are over 800,000 iPhone 4 sold in the US. 95% have no problems amd say it's better than the 3GS and I can so to. Yes I had I problem before now it's fix. It works better than before and so far no DROP CALLS.

One thing you have to know is that the more people get on the network and get busy you are going to get a drop call no matter what phone or what carrier you have. AT&T have more people with data going on and that alone can make a phone go crazy or tower. Today more and more people are using data on the network which just three years ago nobody but no body was dropping calls. It's going to take time before AT&T catch up with the network to run at full. In Nyc the network is finished and I have Friends their don't get any drop calls.

Before you act you should know what you are taking about. Nobody know why phones drop calls. Get your fact not go see a friend who phone has problems.

Good luck

BTW if you in a week area and hold the 3GS in such a way you are going to have drop a call

Message was edited by: Mac Beep Beep

tuffluck

Level 1

0 points

Jul 2, 2010 1:27 PM in response to Mac Beep Beep

care to explain the sim card thing?

i live in downtown dallas. and i mean actually downtown, not 40 miles outside where the nearest gas station is 12 miles. shouldn't be any problems here...never was with the 3g.

also, where the heck are you reading 95% of iphone 4's are working fine? sounds like you made that up if you ask me.

Jul 2, 2010 1:55 PM in response to tuffluck

Dallas you say. That place is not real good like NYC but it's coming. The more people are on the network Dallas the more drop calls you are going to have. AT&T is working hard on upgrading the network. The problem is that AT&T can't get the equipment fast from the suppliers. That the big problem.

As the iPhone 4 is the best phone around.

As for the sim card problem. Some people report that micro sim card is not seating in the plastic tray
right. If it touch the gold connect then you are going to have problems like drop calls.

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Drop calls still with iPhone 4