My iPad can't Connect to iTunes Store/AppStore

My wife and I both this problem with IPad2s we got at Christmas. We solved it by in settings > store pretending we had forgotten our AppleID passwords by hitting 'iForget' and resetting them. Hope that helps someone.

Everything was working fine yesterday but today I cannot sign in on either my iMac or iPad2 (5.0.1).

I have tried the hard reset and tried to sign in through Settings - Store but nothing has happened. On my iMac I try to open iTunes store and the network connection is timed out.

A few days ago it asked me to change my password, which I did, but I have managed to download an app since.

I cannot even open the 12 Days app as it says this device is currently unable to connect to our server, even though I can browse no problem.

Any help much appreciated

Same problem here. Same configuration except that I have a PC. Cannot access iTunes and cannot buy apps.

I tried every single suggested solution here....no luck for me. iTunes on PC are working fine. I got a free app through PC itunes and it downloaded to my iPad just fine.

I sent email to Apple support and of course they provided me with tons of phone numbers and links to read. Now they are sending me follow-up emails because they care about my problems.

I can browse through apps, but when I want to download app I can (as all of you here) that dreaded pop-up window with message I can't connect.

I have no idea what to do anymore.....

I feel your pain, and everybody else's. I had the same issue. Nothing that was posted here worked and for quite some time. A sequence of improvised actions some how did it, and I posted them a while ago. Sorry I do not recall them anymore.

One suggestion I have is this: I have an Apple Airport Extreme router. I recall having to reset it in order to add a new wireless printer. I mean use the reset button in the back of it, not just turn the power off. Once back up and working, I noticed that all kind of related application and peripherals started to work better. For example my iPhone was now connecting much faster to it, my computer WiFi connection was better and faster, and I haven't had any issues with my iPad anymore.

Also, make sure you check your internet provider website. They should have a guide as to how to properly set up your router (brand, model etc). I learned that some settings that perhaps are not properly set could disrupt the iPad connection just as they can some applications using some specific ports or requiring some specific setting either enables or disabled.

Obviously another shot in the dark, but perhaps for somebody it may work.

Good luck.

Suoes29, thanks. That worked for me!

Thank you very much... I tried your suggestions and it worked!!! I am a very Happy Person!!!

I had the same problem. Tried resetting my device, signing out and signing back in nothing worked.

It only worked when I reset my WiFi router, this gave a new IP address to the ipad and was able to download apps normally.

To make sure that you got a new ip address check it before resetting the router, by going to settings>wifi> and then tap on the blue arrow next to the name of the network you are connected to. After resetting the router this address will change (last 2 digits only)

You are right. I turned 3G off on my iPhone 4 so it had to use only wifi and it also would no longer connect to the app store.

So it is not just the iPad it seems. It must be the routers.

I am at a hospital now in the waiting room. So thankfully when I get home it should work again.

I'll update as soon as I am home to see if this theory is accurate.

I have the same issue. I have tried the following: 1) turning off the Ipad by holding home and off buttons and 2) resetting the router. All to no avail. I also have the same issue with my Iphone. I can surf the net and access Itunes (and purchase apps) on my MAC, which is also on the same WIFI network. Help!!

It must be your router.

I did get home from the hospital and everything works as t should.

So in my case. The hospitals router was the issue.

I had a similar issue with my Ipad. Turns out using OpenDNS was the issue. I set the Ipad with a static IP address (so as not to pull down DHCP with the OpenDNS IP address) and pointed the Ipad to Comcast's DNS server 75.75.75.75 and it was finally able to connect to the app store.

Zuxy wrote: "Re: My iPad can't Connect to iTunes Store/AppStore

10-Nov-2010 21:52 (in response to Pippaloou)

I met the same problem and a hard reset resolves the problem. Simply hold Home and Sleep key simultaneously for about 10 seconds, until iPad reboots. Ignore the "Slide to Shut down" indication.

iPad, iPhone OS 3.1.2"

It helped thank you

Hi there,

I had this problem ("Can't Connect to iTunes Store") when I tried to 'Unlock' a game I had downloaded from BigFish Games. I hadn't had any other problems and was able to download other apps etc from my itunes store.I went through every solution that you guys had put on this thread to no avail. I eventually contacted Big Fish and the next day got a reply from Katy (in Seattle!), who suggested the following:-

This error can be caused by a miscommunication between iTunes and the device, and it’s sometimes just a matter of starting with a clean slate. Let's go ahead give this a try:

1. Uninstall the game from the iPad.
2. Sign out of the App Store.
3. Close down all of the programs that could be running in the background on the iPad. This just helps make sure that everything is operating on a clean slate, without any interferences. I recommend doing this by using the multitasking feature. Here's how:
   1. Double-click the Home button to open the multitasking bar.
   2. Tap on hold on an app icon until a red minus appears.
   3. Tap the red minus to quit the app. (This doesn't remove the App!)
4. Restart the iPad.
5. Sign into the App Store using the iTunes account that was used to originally download or purchase the game.
6. Tap on Purchased at the bottom of the screen.
7. Locate the game in your Purchased list, install the game again, and then unlock it. (The game will appear here regardless of whether the game was purchased or not.)

I followed every step and Hey Presto! Success!

If you've tried everything else, this might work for you.

Daphne 🙂

Same problem. Tried everything mentioned above. No success. Finally, just turned WiFi off, then on again. App store works fine!