I have had all the issues raised in this thread, and have tried some of the suggestions (thank you!) mentioned by some, and the reset did seem to help with the proximity problems. But I would like to point out that when I temporarily was using an older leather case for the phone, it seemed to still revert to some of the symptoms as before, but when I put the phone into a silicone type case, I get no more issues with muted calls, hang-ups, or random dialing. So in my not so scientific research, I've found my fix.