I haven't been able to duplicate the issue at all. I have great reception & no matter how I hold it & even if I follow the video on YouTube, I get signal. Putting all that aside, I had already ordered the bumper before I even heard about the reception problem bc it's the only case I could find that I liked. I ALWAYS buy a case the day of purchase & I've owned them all. I'm clumsy & I live in FL where I have all tile & we have a lot of tile here & I don't want to break or scratch my phones. I really like the bumper. It's cute. It's well made, well designed, snug, but not a struggle to get in place, it's sturdy without being bulky & ugly. It shows the back so you can see the logo, which I like, & yes, it resolves the reception issue, just in case I can duplicate the issue. I'm sure they'll fix it, but I did want these 2 bumpers I ordered regardless. They aren't "cheap" looking like a lot of the ones I've seen in the past also. You have to really see them in person to see that they fit just right. All the openings are even, it has a little silver or metal piece to go over the on/off switch, & it just seems like there's a lot of thought & detail that went into them for what they are. I like how that fit too.