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Unable to Verify account info after OS4

Hello All
One of my users installed OS4 on a working Iphone 3GS accessing Exchange Via wireless (internal) and VPN (External)
Since OS4 the phone now displays unable to verify account information.
Help Please.

HP DX2450, Windows XP Pro

Posted on Jun 24, 2010 2:57 AM

Reply
82 replies

Jul 15, 2011 4:19 AM in response to fvs2o

Hi all,


The easiest way to resolve this for me has been to go into my exchange accounts and change my passwords. It then works like a dream both on Wifi and 3G.


This obviously might not be a solution for everyone but if you have a few email accounts it's better than messing around with your DNS settings or the activesync settings.


Hope it works for some of you.

Aug 13, 2011 1:08 PM in response to ZR_Seanie

i have only had my iphone 1 week. already i want to throw it in the trash because i cannot access my email. i do not have the time, patience or wherewithal to fiddle with it anymore. i do not know how to fix the "unable to verify account" problem.


I had no problem setting up my ipad 6 months ago.

please help before i return the phone and get something else.

Jan 10, 2012 5:00 AM in response to SourdoughJosh

I too was able to get around this issue just now via iPad 2. Since I am at home I will have to wait until I get to work to see if my read messages I look at via my iPad show as read on my work computer.


Since I just set this up minutes ago I have yet to figure out how to get my folders to appear. My work mail folders are not visible and when I try to make a new folder it says one thing like can't make a new older on this account or on this server. Can't remember what it said. Have to do some more searching on the folders thing but I'm going in the right direction and at least I have mail.

Unable to Verify account info after OS4

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