no sim problem

I activated my Iphone4 and it said no sim found. I took the sim out put it back in and the phone worked. Five minutes later said no sim. Took it to the AT&T store and had a new sim put in. The phone worked for a few minutes then went back to no sim. Spent a few hours on home phone with apple. Tried reset but still happening. No answers from apple. Has anyone else had this happen?

iphone4, iOS 4

Posted on Jun 24, 2010 8:06 AM

Reply
123 replies

Jun 25, 2010 4:15 PM in response to tbone7672

I had this same issue yesterday with my gf's phone. It worked fine until I got home and plugged it into iTunes. It immediately said "No SIM Installed". I reset all settings, network settings, took the sim out and back in and did a hard reset. Nothing worked. I called the Apple Store and they said to bring it in and have it checked. The rep outside the store watching the lines removed the SIM card and did a hard reset. It worked for her. She told us to get the SIM replaced at AT&T too. We did that, and haven't run into anymore issues with her phone. Aside from the obvious reception issue.

Jun 25, 2010 5:42 PM in response to scott18888

I've had this problem since yesterday morning. I did resets (hard and soft), removed and put back the sim, and did the airplane mode thing. It temporarily fixes the problem but it always comes back. I went to ATT today and got a new sim. The problem was fixed... for about 5 hours. I made an appointment at the Apple store tomorrow for 5:30pm. I'll see what a "genius" has to say about it.

Jun 25, 2010 6:31 PM in response to Mr. Paisley

I just called the apple iphone number and spoke with a rep. She told me to do a hard reset (which I had done 4 times with no success), told me to take out sim card and put it back in (which I had done 3 times with no success), she had me reset the network settings (which didn't work) and she has now asked me to restore the phone. I'm in the process of that now. She said it the problem was still there afterwards to call them back with my case number and they would help me get into contact with AT&T and let them know it was not a hardware problem. (Basically they would call ATT for me and tell what was going on and let AT&T assist). So I will see what happens once it is restored. I actually have already made an appointment at the Genius Bar tomorrow at 11:45 so I may go there tomorrow regardless. If I can avoid a visit to the AT&T store I will certainly do it. I will keep you up to date.

Jun 25, 2010 8:39 PM in response to zmaulik

Had this issue resolve by getting a whole new iphone. No matter what i did to the phone, it only worked for a while then got sim not inserted error. this happend about 7 eight times since i got the phone. i called apple and they had me re inserted sim card, then had it replaced, then reseted network settings, then factory reseted the phone and finally apple decided it was none of the above and gave me a new phone. So theres no magical fix here or trouble shooting to do other then take it to apple and swap it out. no matter what i did the phone worked for a while then got sim not inserted.

Jun 25, 2010 11:09 PM in response to scott18888

Waited in line 6 hours...brand new phone out of the box in Apple store says "No SIM card installed" AT&T guys put a new sim card in, and the phone never activated for 27 hours, brought back to Apple store got a brand new phone, three hours later starts saying "No SIM card installed" shut down phone, re-insert SIM card...Wait a couple hours and it does it again!!! aaahhh!

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no sim problem

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