Signal issues? You're holding the phone wrong.

Unacceptable, Apple! Respond and fix this now! Att gives 30 days to return this finicky phone and it will be going back prior to that if you don't compensate me for a poorly designed product. A free case is not enough and here is why:

In regards to touch screens, Steve Jobs has previously stated in interviews that "If you need a stylus you have already failed."

This same theory applies to needing a case for a PHONE to simply make a clear **** phone call!

they are now saying that using a case will solve the problem. I guess not everyone wants to cover their new pride and joy with a case though but I always had a case on my old 3G.

I'm really surprised Apple are telling people they are holding it wrong, bit of an own goal that one. One thing you never do when a customer comes back with a genuine complaint is blame the customer 🙂

I have tried gripping phone in numerous ways and none that make any difference. I think thats a disgrace of a reply from the billion dollar company who will now probably make a fortune selling these bumpers that are meant to fix their design flaw!

I'm right-handed and usually hold the phone with my left hand in the way "contra-indicated" by Apple. This frees my "good" hand to write, mouse, trackpad, etc.

This is not just an issue for left-handed people... as if that would be enough to dismiss it as it appears Apple is trying to do.

I've also been able to reliably repeat the issue on 2 iPhone 4s that I purchased. While this will not be a huge issue for me as I planned on getting a case anyway, I am blown away by the fact that Apple missed such a fundamental design flaw and by the response of the company so far. The first one is embarassing - the second... well to avoid my post getting editted as well, I'll just say I'd be ashamed.

My guess is that Apple will be working on a clear film to put over the antenna for new production. Those of us with early phones will be left to use a cover, argue with Apple for a future version where they fix the issue, or simply to hold the phone daintily.

wfjtx wrote:
This is not just an issue for left-handed people... as if that would be enough to dismiss it as it appears Apple is trying to do.

I'm right handed and have never held any iPhone jammed into my palm the way you have to to reproduce this issue, so it's by no means something "everyone" would experience.

I absolutely can not believe that they put a product out that they knew had a problem like this. So yeah, I am kinda ****** about the reception issue. However, I believe that Apple will do the right thing (Whatever that may be) to fix the issue. I've owned apple products for years and I can't say that they don't stand behind their products.

I have to say the same thing. Im not sure what people are seeing... Reception fluctuates at times, randomly--however when I cover my phone in all sorts of ways, I cant get get the signal to drop, or even degrade. Im thinking this is one of those issues that get blown way out of proportion.

Frozo wrote:
I have to say the same thing. Im not sure what people are seeing... Reception fluctuates at times, randomly--however when I cover my phone in all sorts of ways, I cant get get the signal to drop, or even degrade. Im thinking this is one of those issues that get blown way out of proportion.

Then you are obviously not having the issue. There are hundreds of reported cases of people touching that black line and watching the phone bars drop until thee is no signal, out of proportion, i think not. maybe a dropping 300 on a phone is a non event to you, but there are a lot of people working and saving just for this event, and they should get a product that works as advertises, and as good as yours if your not having issues

I ended putting a strip of screen protector on the metal band between the '-' volume button and black separator band and now I have no issues. Its difficult to produce the result of disappearing bars. And when I do achieve this, it doesn't seem to interrupt voice or data service. Anyway, its a temporary stop gap solution for me anyway since I always use a case with the iPhone. It just feels better in my hands and more secure when I am typing with a case around it. Luckily I'm not experiencing any other issues with this phone. Good luck to all.

I just had a phone call drop when I lost all my signal bars. This ***** a-ss apple. you really f-ucked this one up. I hope my otter box fixes this momentarily. bad move apple.

William Kucharski wrote:
I'm right handed and have never held any iPhone jammed into my palm the way you have to to reproduce this issue, so it's by no means something "everyone" would experience.

I'm happy for you. Is your criteria for a design flaw a problem that "everyone" must experience??

Just what would be your point?

[IMG]http://i46.tinypic.com/xe3m2t.jpg[/IMG]

William Kucharski wrote:
I'm right handed and have never held any iPhone jammed into my palm the way you have to to reproduce this issue, so it's by no means something "everyone" would experience.

I'm right-handed and right-eared (deaf in left ear) so I always must use it in my right hand when phoning. But when texting or composing an email the phone is in my left hand "death grip" and then the signal was affected. I say "was" because I have mine in a case since yesterday and that totally solves the problem.

This is the one iPhone I'd not use without a case or at least the Bumper; too much glass to break and I find it hard to get a secure grip on it. Plus of a case is that it protects the back from spills when I lay it face down on a table; plus of Bumper is that it exposes the maximum amount of the phone to view (it is beautiful) while still providing a good grip. Either has the plus of keeping the front or back raised above any flat surface you lay it on.

There are numerous articles and videos out there about similar issues with other phones when in the hand (incl. the 3G). For me this is not a deal breaker and the strident emotion I see expressed is really surprising.

Phil

Message was edited by: w7ox

Hopefully this problem will get fixed somehow. I HOPE it'll get fixed with some sort of firmware update, because even if we do start getting those rubber borders for free...I don't want one of those things around my iPhone. Steve Jobs said it himself...the iPhone looks AMAZING without any other crap on it.

It's interesting because I read another article with some comments from a droid user bashing the iPhone users. He/she was wondering why we forgive apple for so much. And he's right. Why do we suffer these serious blunders from apple?

Don't downplay this as a non-issue Steve. You OWE us loyal fans that much.