"Cannot connect to iTunes Store" - iPhone 4

My iPhone 4 won't connect to iTunes (Sometimes it does, most of the time it won't). I have full signal strength on 3G network. I never had a problem connecting with my 3GS iPhone.

Anyone else on here having issues with connecting to ITunes Store (App store) via your new iPhone 4?

Also, I'm posting this message from my iPhone 4 now and it's taking a few tries because I keep getting the following message: "Cannot Open Page. Safari cannot open the page because the server cannot be found"

Wonder what's wrong??

iPhone 4, iOS 4

Posted on Jun 25, 2010 6:13 AM

Reply
338 replies

Sep 22, 2011 5:36 PM in response to tm300

I can't say i'm having this exact problem. but today safari on my ipad 2 was having a hard time loading pages and on the same day my friend can't even use his 3g signal on his iphone 4 despite the fact it was supposedly on--and almost full bars! (I checked the settings.) Now if anything I said is relevant, I pose the question: is this the iphone 4's/ipad 2's fault, ios 4's fault, or at&t's fault? (both my ipad and his iphone ran on at&t 3g.)

Oct 12, 2011 11:42 AM in response to tm300

I initially had the same problem with the 3GS when I did the update. Then I purchased the iPhone 4 and used the backup from my 3GS iPhone to begin using my new iPhone 4. Since the day I purchased it and restored from my previous backup from 3GS, I had the same problem. I can't open the App Store. My ipod doesn't work. A song continues to play repeatedly until reset the phone. AND still there's no answer to this problem. I'm an upset customer...however, I still have faith that Apple will fix this. ugh....

Jan 7, 2012 9:29 AM in response to CbLahcen

I'm having this issue with my iPhone 4 for the first time today. I turned my phone off and on again, wouldnt't work. I went to settings like some suggested on here, and signed out to try to sign back in again, but now it won't let me sign back in at all and I just get the "cannot connect to itunes store" message. I just downloaded an app with no problems last night, and now this message is happening. Not sure what else to do :-/

Jan 10, 2012 5:35 PM in response to tm300

I had the problem too over 3G. I connected to Wifi at job 1, and there was no problem....two days later I connected to Wifi at job 2...and it gave the same error. I thought about what the possible difference could be. Through trial and error I realized that it give me that error if I was connected to a Wifi with a login needed (a secure network). I figured that out because it errored at home and job 2...but when I came back to job 1...it's unsecured and lo and behold it just worked again...so, that's weird, but I will try next time at another unsecured to make sure. Hope that helps someone.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"Cannot connect to iTunes Store" - iPhone 4

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.