Cannot slide to answer phone calls

I Totally agree with qwertzguy!

I was using 2G since last 3 years. I faced same problem.

Now I have brand new 4G-16Gb officially unlocked, Box opened on 4th Aug2011.

Purchased online from AppleStore . Not jailbroken. 500 Contacts. Not a single additional app loaded. No songs and 10 photos. From Day one when I get a call 1 out of 5 times I can not Slide To Answer. If I hang up the phone with side buttons then I can easily slide the lock-bar. I changed the SIm, The carrier and now the iPhone (from 2g to 4g), still the same problem. It has got nothin to do with iOs ver, Jailbreak, unofficial unlock, Apps nor with Temp. issue I think its pure HARDWARE bug.

Apple please answer to this.

I Totally agree with qwertzguy!

I was using 2G since last 3 years. I faced same problem.

Now I have brand new 4G-16Gb officially unlocked, Box opened on 4th Aug2011.

Purchased online from AppleStore . Not jailbroken. 500 Contacts. Not a single additional app loaded. No songs and 10 photos. From Day one when I get a call 1 out of 5 times I can not Slide To Answer. If I hang up the phone with side buttons then I can easily slide the lock-bar. I changed the SIm, The carrier and now the iPhone (from 2g to 4g), still the same problem. It has got nothin to do with iOs ver, Jailbreak, unofficial unlock, Apps nor with Temp. issue I think its pure HARDWARE bug.

Apple please answer to this.

When Apple service replace the iPhone they are not giving you Brand new but its refurbished. So what's the point in Buying a New Brand with full amount and geeting refurbished back.

Hi 2 a||

i too bought a new iphone 4 and this is my first iphone and i am completly mad when i face this issue. earlier i happened rarely and now a days its getting frequently. My one is factory unlocked with no songs no applications no cydia installed and latest firmware. Nothings help me to sort out this issue. Then what is the use of buying iphone if we cant answer the call. when i missed the office call really f*cked up. Will apple solve this issue or they are still gong to release iphone 5 with more new issues. feel like wasted my money 😟

Presently i am in Maldives and no apple store to walkin 😟

Just adding to this list of confirmations that my iPhone 4 does same thing. About once a week cannot answer call and lose it. Great for business, probably costs me thousands in missed sales as each of my sales can be worth at least a thousand dollars or more.

Not to mention emergencies.

Anyway, mine does it when it's not even in my pocket but on my desk so not a heat thing. Can be an app thing but others say it happens when no apps are even assigned. I don't have any assigned either. I have only had this on the iPhone 4 as I recall. And that started after a few months not right away. Or I would've returned it. I never called it in but thought it was just a temporary glitch but not.

Looking forward to new info from apple. I love all apple products but this is a big concern form me.

+1

I am getting the same problem. Brand new white iphone 4 16GB. The only solution I found was a reboot.

I had a 3GS and this also had a similar problem sometimes. Hope that iOS5 fixes this. I sometimes find that double clicking the top button fixes the issue but sometimes it doesn't. Sometimes double clicking the home button fixes the issue, sometimes not. Sometimes clicking the volume up/down button fixes the issue. I wonder if one of those buttons gets repeatedly pressed in the pocket it causes some kind of lock out which can only be resolved by pressing that button or a different one...

I never have to reboot, I just lose the call and they either leave a message, or if it's a private number and they don't leave a message, then I lost it altogether. I call back otherwise.

I never found a way to get it to answer, no matter what I click.. but maybe I didn't try enough. I don't buy the up down volumn thing, but I'll try it.. Just don't think that has anything to do with it. Some kind of software thing I would think, although others say it's hardware defect in some phones.

It makes sense that an app may be doing something and jamming the system, but others have reported that even with clean install and no apps, it still does it. Fortunately, mine only does it maybe 2 or 3 times a month. Keep us posted on this.. thanks!

I have this problem for more than a year, since I bought my iPhone.

It got worse this week.

From reading this thread, buying a new phone doesn't really seem to help.

I really appreciate the iPhone, but do want to be able to recieve calls.

I think this thread indicates that this is a very serious problem and should justify that a serious investigation takes place at Apple.

Can we get an overview of the problem and plan for resolution?

Thanks.

UNBELIEVABLE! YOU'VE GOT TO READ THIS. I SWEAR TO ALL MIGHTY, IT'S TRUE.

This is for all you people out there with iPhones that the slider lock occationally becomes unresponsive upon an incoming call, you can be assured that this is normal. I got this directly from Jason, a Senior Advisor at Apple. Don't waste your time trying to figure out why it's happening, just accept it. Oh, by the way, this is a great excuse to not answer the phone when the boss calls! Just tell him that it's normal for the iPhone to not act like a phone every once in a while.

Here's the whole story: Since I got my iPhone in June 2011, I've been having the problem of the lock slider not responding upon an incoming call every so often. Since getting the iPhone in mid June, 2011, I've been to AT&T, been to the iStore for reboots and restores, replaced the SIM card, and exchanged the phone for a new one five (5) times. On August 17th I contacted Apple Support and spoke with Visrat who later transferred me to Jason, a Senior Advisor. Jason had me do a restore even though I explained that the phone had already been replaced a number of times and I had also done some restores in the past with the problem only coming back. I went through the process and the phone worked okay for 15 days where upon it locked up twice in two days. After this, Jason and I played phone tag for a few days until today (September 12) we actually spoke. Jason explained that since I was still having the problem that this is normal for the iPhone. I told him that this was not acceptable and that it does not make sense that so many people are having this problem. I told him that my company has many employees using the iPhone and that nobody that I speak with at my company has the problems that I've had. Jason explained that there was nothing more he cold do for me.

UNBELIEVABLE! YOU'VE GOT TO READ THIS. I SWEAR TO ALL MIGHTY, IT'S TRUE.

This is for all you people out there with iPhones that the slider lock occationally becomes unresponsive upon an incoming call, you can be assured that this is normal. I got this directly from Jason, a Senior Advisor at Apple. Don't waste your time trying to figure out why it's happening, just accept it. Oh, by the way, this is a great excuse to not answer the phone when the boss calls! Just tell him that it's normal for the iPhone to not act like a phone every once in a while.

Here's the whole story: Since I got my iPhone in June 2011, I've been having the problem of the lock slider not responding upon an incoming call every so often. Since getting the iPhone in mid June, 2011, I've been to AT&T, been to the iStore for reboots and restores, replaced the SIM card, and exchanged the phone for a new one five (5) times. On August 17th I contacted Apple Support and spoke with Visrat who later transferred me to Jason, a Senior Advisor. Jason had me do a restore even though I explained that the phone had already been replaced a number of times and I had also done some restores in the past with the problem only coming back. I went through the process and the phone worked okay for 15 days where upon it locked up twice in two days. After this, Jason and I played phone tag for a few days until today (September 12) we actually spoke. Jason explained that since I was still having the problem that this is normal for the iPhone. I told him that this was not acceptable and that it does not make sense that so many people are having this problem. I told him that my company has many employees using the iPhone and that nobody that I speak with at my company has the problems that I've had. Jason explained that there was nothing more he cold do for me.

Sounds frustrating, I know.. Fortunately, it only happens maybe once every 2 weeks.. sometimes more, but shouldn't happen at all is the point, and if it does.. they should at least be aware of it and honor us for putting up with it as they work on resolution.

Here's my take on it.. I think it has something to do with when certain notifications are popping up while phone is in sleep mode, possibly after the LOCK is on.. Not sure, as hard to figure out.. I use a lot of notifications and alarms, and it's one or the other or both.. OR just a certain type of notification.. I think somehow depending on timing of phone call, it is jamming the system. IOS 5 is changing the notification area somehow, I hear, so I'm hoping that maybe that will solve the problem. IF it's software problem, then a new OS is a good place to weed out problems.. Let's keep our fingers crossed.. 🙂

I have exactly the same problem, and I'm sure it's a software issue. I've had it with my iPhone 3G and with my current iPhone 4. Almost 50% of incoming calls cannot be answered due to an unlock slider sliding back again, and again, and again...

I also use the headphones as often as possible for this reason, to be able to simply press a button that WORKS whenever you want to answer an incoming call.

Unacceptable indeed.

My suggestion to Apple: make the home button act as an answer button!

Thank you for submitting this report. Apple values your time and input.

Your tracking number for this issue is Bug ID# 10222418.

https://bugreport.apple.com/

I suggest more people file a bug report so we can get a fix on it. This NEVER EVER happened with my previous install 4.2.1. I would downgrade to it straight away if i could.

Happened to me too for the first time today. Seems ridiculous to have a phone on which you can't answer calls... I looked around in forums and saw a reported solution (or rather, a workaround). Haven't had the chance to test it yet, but I'd like to report it so that others can try it too.

When it happens, press the Home button a few times and you'll be able to slide to answer.

Hope it works (please confirm if so).

iOS 5 has solved my problem. Since I upgraded I have not experienced the slider problem. This was an iOS issue as I have not changed anything on my phone.