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Level 1

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Error 1611 support please!

First off, this is a brand new ipod without anything on it, whilst it was syncing the first time my computer crashed and i removed the usb without clicking disconnect.

After it booted up, i tried connecting my ipod and it gave me a message telling me i needed to restore it to factory settings, then i was transfering data from a usb to the computer (Unrelated but important is to why) pulled it out to try the other one without looking to see if the restore was complete or doing thing i pulled the cable out disconnecting the ipod.

Now whenever i try restore it won't get past preparing ipod for restore, it got to verifying ipod restoration once but it was hanging on it for about 20 mins then gave me 1611.

Please help, its a brand new ipod without anything at all on it...
I also assume its the latest OS

iPod Touch, iPhone OS 3.1.3, Error 1611

Posted on Jun 28, 2010 5:58 PM

21 replies

Oct 20, 2011 5:45 PM in response to Thalmeiers

Working on the Windows 7 on Phenom II X6 BE. The erase method did not work for me after multiple tries and hrs of wasted time. Finally switched the USB port from the monitor to the main computer with no connectors or hubs in between and thats what worked for me. Hope this helps someone. Error 1611 really tested / shook my faith in apple. On the same note, update does not work through any virtual machine. I wish apple support had slightly more intelligent solutions than to reboot and reinstall everything including my toaster.

Nov 18, 2011 11:52 PM in response to ionsquare

Hey do I need to uninstall iTunes only or everything related to apple like Apple Application Support,Apple Mobile Device support,Apple Software Update.Coz in every other forum relating to any other apple errors they ask you to uninstall everything related to apple ....

Mar 8, 2012 6:01 AM in response to Thalmeiers

the answer for me, when getting 1611 when updating to iOS 5.1 on my iPhone 4 was to put the device in DFU. Worked like a charm!

kminor

Level 1

0 points

Apr 9, 2012 10:17 AM in response to Thalmeiers

I had this 1611 problem with my ipad and stuck in sync mode. I tried DFU mode and multiple usb ports with no avail. I finally got it to work by creating a new user account on the same machine (xp pro) I also disabled zonealarm. I guess it was the combo of the two?? Once the ipad was updated, I then switched back to my main user account and connected it and I was able to connect to itunes. I tried it again the next day and it would not connect to itunes through either account. At least the ipad is not stuck in sync mode. I am going to keep trying.

Jun 25, 2012 8:12 AM in response to Cobra Firefly

Well one year later and I still can't get this to work. I did however connect it to two different Macs and it works great. Does anyone know if something needs to be fixed on the computer end of things and what that might be? I did a repair and fixed a few things from the original start up disc but it didn't seem to fix this problem.

Oct 8, 2012 7:17 AM in response to Cobra Firefly

...and now my BRAND NEW iPhone 5 won't sync with iTunes. This is complete garbage!

Error 1611 support please!