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Callers say my voice sounds muffled when using bluetooth.

I have a motorola bluetooth h710/h715 and as soon as I got the iphone 4, everyone is telling my I sound muffled when using it, compared to my 3gs. Anyone else have this issue?

Windows XP

Posted on Jun 29, 2010 11:11 AM

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76 replies

Jul 30, 2010 8:37 PM in response to whodatrd

I have a Jabra BT530 and almost always have problems - but on occasion, it will be fine.

I wondered about the noise cancellation. Last time it happened, I tried covering that microphone but the person I was calling couldn't tell any difference.

Some interesting comments, with people referring to a difference in initiating a call or switching to BT during a call. I can't recall all the things I've done so not sure if mine have have the same problems. I just know I've tested many different ways. Might have to start the test process all over!

Aug 15, 2010 8:17 AM in response to mftito

I have a 2010 Prius with factory installed Bluetooth. With my 3GS the audio was excellent. Callers often commented how clear I sounded. Since upgrading ($400) to the iPhone 4, every call is terrible. I can hear them well, but they tell me I sound muffled and am virtually impossible to understand. I've reported this thru the iphone feedback site. Please fix this Apple!!

Aug 15, 2010 6:38 PM in response to jasonb b

I received my iPhone 4 and paired up my Bluetooth devices. I have two Motorola mono headsets, a Jawbone, a stereo Altec Lansing, and a stereo Motorola Bluetooth. I have tried all the devices and everyone I talk to exclaims they can not understand me. They say the sound is muffled, weak and distorted. If I answer the phone and then connect the Bluetooth device the audio is even worse. I use Bluetooth exclusively and my iPhone 4 is of no use to me. I had to switch back to my 3GS so I can use Bluetooth. There is a Bluetooth standard or protocol for manufacturers which apparently has not been followed in the iphone 4. My gripe is it's an iPhone, not an iGadget. I expect and depend on top quality phone features and the "gadgetry" comes second. Ironically my Nextel phone from several years ago had usable Bluetooth. Why has something so essential and important been left in a non working state?

Aug 15, 2010 9:28 PM in response to jasonb b

I'm having the exact same problem. Ever since iPhone 4 was released in Singapore on 30th July, i've tried in vain to use my Plantronics Discovery 925 with it. This is the same Bluetooth earpiece I used with my previous phone, which was the iPhone 2G

Problems include..
1. Very muffled
2. Distorted signal
3. Dropped calls.

None of this happens when i'm off my earpiece, and it is very frustrating while driving.

Aug 16, 2010 6:36 AM in response to DM80

I just spoke to AppleCare. The representative had not heard of this problem, so he put me on hold and discussed it with his senior advisors. Fortunately, they have heard about it, and told him to reassure me that Apple is "feverishly" working on a solution. I don't doubt it, but my concern is that this muffled sound / poor voice quality, is an inherent flaw with the hardware of the iPhone 4. My iPhone 3GS was running iOS4 and did not have this problem.

Aug 17, 2010 9:50 PM in response to jasonb b

Like everyone else - I have this problem too. Thought it was my old Jabra bluetooth - so I bought a new one. That did not work so I bought a better one. That did not work so I found a top of the line Plantronics 855 (I think it was the last new one to be found out there) and guess what - everyone says that I still sound like I am under water. 😟 I am not going to spend anymore money on bluetooth headsets until Apple fixes this problem - I really hope that Apple finds a solution for this one! I cannot hold the phone because of the antenna thing and I cannot put it down because of the bluetooth thing. All of the wonderful service I received from my 1st gen for the past 3 years is just history...

Callers say my voice sounds muffled when using bluetooth.

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