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iPhone 4 Turns off randomly?

I just got an iPhone 4 yesterday, synchronized my music, apps and everything else from iTunes. Until mid afternoon I took out my phone from my pocket and found it turned off. I thought that I turned it off my self and just turned it on and went on with no worries. Later in the day i was web browsing and my phone turned completely off. I got confused and just turned it on. This went on almost 5 times in the last 30 hours. With no applications running, the ipod, facebook, safari, and the camera.
I also restored it once and from a backup.
I don't have any other problems such as screen defects or signal loss.
Please help, Thanks.

Macbook Pro 5,5; 2.53 GHZ, 4GB RAM., Mac OS X (10.6.4), iPhone 4 iOS 4, 16 GB

Posted on Jun 30, 2010 12:25 PM

Reply
121 replies

Aug 30, 2012 12:58 AM in response to Scarxio

I have the same problem as you guys, my iPhone 4s randomly turns off, but there's a bit of difference, when it turns off, i can't turn it on anymore, i have to wait for the phone itself to go low battery, since when its lowbat and i try to turn it on the battery icon pops up, this has been happening around 2 weeks aftr i bought the phone, and it has been atleast 1 or 2 months i thnk since i bought the phone, and i'm afraid to go to the apple store since they might say its my problem that i dropped it or something ( i havent dropped it so far).

Aug 31, 2012 5:13 PM in response to Scarxio

I'm having the same problem as everyone else. Phone shuts off at random times without any real reason. Sometimes it will just turn back on, but I usually have to reset it. Very annoying! I wish I would have stuck with my 3Gs, at least it was reliable.

And just to note...I have tried to turn iCloud off, but it did not help.

Oct 3, 2012 4:26 PM in response to karlt

This is a stupid attitude to have, I actually bought it second hand and it had zero problems before I put ios 6 on it as reccommended by Apple. Clearly this was a mistake.


I will now have to jailbreak it and downgrade it to ios 5.1.1, your suggestions don't help at all they are totally idiotic.


Oh your phone has a software glitch? BUY A NEW ONE.. you are a huge joke man.

Oct 3, 2012 4:30 PM in response to andyroo534

dude its a hardware fault its not becuase you upgraded it to ios6

jailbreak it and downgrade it to ios 5.1.1 isnt going to fix it, just a wast of time and will make things worse.

best chance you have is replacing the battery like i and everyone else on here has discussed, did you even read through the thread.

apples support is excillent. if your covered under warranty they just replace the phone and dont muck arround trying to fix it up. unfortunate you brought it second hand but what do you expect them to do about it when its a fault?

Oct 4, 2012 5:53 AM in response to Scarxio

I can't imagine it's truly the battery (but awesome if it worked for some folks.) My 4s is literally 3 weeks old. Only started happening after OS6 upgrade. Guess I'll take it in to Apple even though this will be my 2nd trip in a month. should've known better than to start that upgrade when it appeared - it was the day before the 5 came out - should've known. I agree - buying the new 5 and sinking that money in isn't the answer - when you have a new phone and new battery it should not be randomly shutting off and having to hard boot it to get it turn back on.


Appreciate all the helpful responses though.

iPhone 4 Turns off randomly?

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