Apple doesn't leave it's buyers in the lurch!

Hey Tom,

Since you are an electrical engineer thought you might be able to shed some light on this.
http://mobiledevdesign.com/hardwaredesign/peregrine_digitally_tunable_dunecapacitor-1118/

Also - I actually think Apple tested the device thoroughly, I mean the first thing you tend to think about with these devices is inteference through contact with the user and given the iPhone 4's design, this is one of the most obvious things to test. I actually think that using the technology in the link above they have been able to mitigate this issue to a large extent but their baseband software isn't working properly for some reason. Obviously this is all speculation but would be interesting if you could read the above article to decipher whether Apple could somehow be boosting the antenna to account for the interference?

You don't have to spend $30 on a case. There are silicone cases on ebay for $1-$2. I have ordered 4 from Hong Kong. It took 5 days to arrive. I'm still looking for a good hard case that I would pay more for.

(I don't work for any of the ebay sellers)

They have never let you down?

You bought a several hundred dollar iPhone and HAD TO buy a $29.99 case to make it WORK? And they didn't pay for it? And they have never let you down?

I'd love to see you buying a car. "Oh, Sir, by the way, we didn't put a final clearcoat on the car. To prevent it from rusting you need to buy a clearcoat applicator kit, but it's only $500.00 and we're NOT going to pay for it...you must pay for it yourself." You: "Oh, ok, since I spent $35,000.00 on this car, $500.00 is a small price to pay to get it to work the way it's intended....oh, and I'd probably buy turtle wax for it over the years so it's not a big deal.."

Are you kidding?

Message was edited by: palmfron

Car example is a poor one - you do get charged for extras like clearcoat. Look at an itemized list sometime.

"would someone please explain to me why I should be paying my own money to buy a case to remedy a significant product design problem?"
------------------------------------------------------------------------

Because you can!

When's the last time you were able to order a new car and NOT opt for a clearcoat on it? Who cares if it's in the itemized list? I looked at the itemized list for my latest car: included are airbags, anti-lock brakes, oh, and emissions controls and you can't opt OUT of them, either. It's still supposed to be put on the car, just like the iphone is supposed to work out of the box.

Poor analogy aside, you get the point, don't you?

Message was edited by: palmfron

Message was edited by: palmfron

but why should we (the consumer) buy a case to make a product work that should already work, Apple should provide them free of charge.

Buy why should we is the point being made.

If that's the point that you're trying to make, then the reason is that Apple is NOT ACKNOWLEDGING THAT THERE IS ANY ANTENNA PROBLEM.

I actually called Apple Support yesterday. And spoke to a supervisor. I was told basically that I was holding it wrong.

yeah i can see where your coming from but for the pleasure of apple not getting some stick over it, and possibly a bad name on how it now address's its customers they should be free, apple would not loose hardly anything.