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iPhoto cant import video from iphone 4

So i cant import any video to iphoto from my iPhone 4. It gives me a error stating

"Error Downloading image.
iPhoto cannot import your photos
because there was a problem downloading an image"

Image capture wont work either.

I've tried deleting everything from the camera roll. Shoot another video and connect and I still get the same error..

Thanks in advance

iMac, Mac OS X (10.6.4), iPhone 4

Posted on Jul 1, 2010 7:17 PM

Reply
114 replies

Jul 16, 2010 3:06 PM in response to jacob santiago

I was having problems with this. It seemed like the videos that were larger in size (read: longer) used up too much memory and the transfer process couldn't handle it. Rebooting the phone simply gave the phone more memory to work with, as did closing out applications (larger videos would be able to be downloaded to a point).

However! I just tried downloading the remaining (quite large) videos with IOS 4.0.1 installed and it worked! I'm guessing the guys at apple read this thread and fixed it. Thanks Apple!

Jul 20, 2010 11:16 AM in response to monkeysmama

well, I am beyond screwed at this point. Somehow both my iphoto and itunes libraries got corrupted and I have had to rebuild both. The performance of the iMac is ridiculous now and I believe I have something bigger going on, whether it was caused by the iPhone is something I don't know I just know all the problems started around the iPhone started freaking out.

I have just done an archive and install on Snow Leopard and that didn't work, so I am headed into a full rebuild.

REALLY FRUSTRATED

Jul 23, 2010 6:57 PM in response to percious

I wonder if there's an issue with larger filesizes. I've successfully transferred several shorter videos (< 5 min.), but I recorded one video lasting 20:37 that I simply could not transfer to my Mac using iPhoto or Image Capture. I tried rebooting my Mac, rebooting my iPhone, upgrading iOS to 4.0.1, and nothing worked.

I spent about two hours (spread across 3 phone calls) with Apple Support, and eventually the solution was to copy the 1.5 GB video to a PC running Ubuntu 10.04, which did so flawlessly in about 3-4 minutes. I assume a PC running Windows would be able to do the same thing, assuming you can see the iPhone's filesystem in Windows Explorer.

I never thought to try Doubletwist or any other apps on my Mac, perhaps one of those could work as well. Ideally, I'd be able to browse the phone's filesystem from my Mac the same way I can in other operating systems. I understand that that would confuse some people and obviate Apple's desire to have you sync with specific apps. In my opinion, ease of syncing is one area in which the iPhone outshines Android, but obviously there are a few bugs left to be worked out.

Have any of you successfully transferred large HD videos to your Macs using iPhoto? How long were they?

Aug 10, 2010 12:48 PM in response to jacob santiago

Quit iPhoto
Open Activity Monitor (Applications > Utilities > Activity Monitor.app)
In the search window at the top right, search for PTPCamera
Click on PTPCamera in the list of results to highlight it
Click on Quit Process (the red stopsign icon in the upper left of Activity Monitor)
Choose “Quit”
If you don’t already see “Image Capture Extension” in the list, search for it in the search box. Click on “Image Capture Extension” in the list of results to highlight it
Choose “Quit”
Go to Macintosh HD > System > Library > Image Capture > Devices and open PTPCamera.app back up
Unplug and re-plug the iPhone 4. iPhoto should open, if you’ve set it to do so when a camera is plugged in. Otherwise, open it. You should see your media available for import from the iPhone 4 when you click on the iPhone 4 in the devices list.

iPhoto cant import video from iphone 4

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