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iPhone won't connect to WiFi

My iPhone won't log onto my home or work WiFi. It recognizes them and I have put in the correct passwords but I just get an alert saying "Unable to join the network...".

I can't find any info on this. Any clues?

The phone connects via 3G

PowerBook G4, iPhone

Posted on Jul 3, 2010 7:51 PM

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Posted on Sep 8, 2010 5:27 PM

I too just started having this problem. Been on the phone with ATT for hours. Here is what I tried, maybe will work for you. Did NOT work for me, mine still not working. Phone finds WiFi, but says it can't connect. I get the same message you are, at all networks, not just at home.
Tried "forget this network" Not only didn't work, doesn't ever show up anymore to forget.
Finds networks, but have full black bars, not blue, won't accept password
Airline mode is OFF
Macbook connects to wifi at home just fine. Phone won't connect to ANY WiFi anywhere, open or otherwise.
Tried entering network into "other," still won't accept.
Under "settings," "general", then "reset": tried reset network settings, and reset ALL settings. Nada
Tried syncing to macbook through itunes, the RESTORE, which sets it back to original settings. ATT said this would determine if it was a hardware or software problem. Tech guy said to try it before resyncing with saved data. Nada. Still didn't work. Thus not a software problem, must be hardware.
Hope you find answer, I have no other options than to find an Apple store, about 6 hours away.
267 replies

Apr 8, 2015 10:34 AM in response to twosheds55

My ipad air and iphone 6 both would not connect to internet from 2 different locations on wifi even tho the wifi icon was on and all looked right . To solve the problem on my iphone6 I turned off the bluetooth which was on and it started working . On the ipad the bluetooth was already off so I turned it on and off again and it started working . Go figure and hope this helps

Apr 8, 2015 10:54 AM in response to williamfrombuchanan

iOS 8.3 has been released. Those having Wi-Fi and Bluetooth problems may finally have a solution.

Wi-Fi and Bluetooth fixes

  • Fixes an issue where you could be continuously prompted for login credentials
  • Addresses an issue where some devices disconnect intermittently from Wi-Fi networks
  • Fixes an issue where hands-free phone calls could become disconnected
  • Fixes an issue where audio playback could stop working with some bluetooth speakers

Dec 14, 2015 10:03 PM in response to twosheds55

My iphone4 will not connect connect to the Internet at all I can't even factory reset I just bought the phone and I can't turn Wi-Fi on I can't even factory reset it without Wi-Fi on and I just bought the phone is my first iPhone I'm not sure how to do it without having internet access and without it letting me connect to the internet I cannot factory reset it

Nov 30, 2016 9:16 PM in response to twosheds55

Hey, I need help to my iPhone 6 hasn't had good wifi connection for a month or two and I don't know why. My phone used to have 2-3 bars through out the house everyday now it either dosent connect or it has one bar and I can only get three bars right next to the wifi box thingy , my mom and dads phone connect to the wifi and they have great connection through out the house so why isn't mine ? They have samsungs so is it bc of the iOS 10 update or what can some one please help

iPhone won't connect to WiFi

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