iPhone won't connect to WiFi

My iPhone won't log onto my home or work WiFi. It recognizes them and I have put in the correct passwords but I just get an alert saying "Unable to join the network...".

I can't find any info on this. Any clues?

The phone connects via 3G

PowerBook G4, iPhone

Posted on Jul 3, 2010 7:51 PM

Reply
267 replies

Jun 8, 2012 7:54 AM in response to twosheds55

Omg - I have cracked this one! So, same prob, iPhone would see network, but not connect. Same story with my daughters iPad and iPhone.

So, on the device that is connecting, go to settings, network, wi-fi, select ur home network and hit arrow on far left to show ISP address details etc.


Note ur router address, go to ur browser and enter HTTP:// and then ur router address. This should take u to ur router menu. Look for a security key code- it will be entirely different to the password you were supplied with. Bung that in as the password on the device u r trying to connect. Viola, connection succeeds. Nobody at Telstra or Vodaphone got anywhere near this solution- same old crap about network settings and resets and forgetting networks. Then they offer to come to your house for $175 bucks to fix it. What a freekn rort!


Hope this helps- I'm no IT wunderkind, but it worked for me!

Jul 14, 2012 6:28 AM in response to bets1015

After the following this article:http://support.apple.com/kb/TS1398


Try this:


Can you check to see if any other devices can connect to your network?


Verify that your device can conect to another wifi network, ie; an open network at starbucks or the library.


Download the latest firmware for your router, you can go to the routers manufacture website or there is usually a link within the routers settings. (if you have the routers software installed on your computer, you can access the settings and software update link)


If all else fails, you can reset the router, this different than simply restarting it. You will need a pin or paperclip to press the reset button usually found on the back or sometimes on the bottom of router.

PLEASE NOTE: Resetting the router will delete all current settings including securtiy and reset them to their factory default settings.


But this will isloate any issues that may be associated with your current settings including security. You can reconfigure your router with the settings you perfer after determining that the issue is with the router or not.


If all this fails, your device may have a bad network card and needs to be replaced.

Aug 10, 2012 6:44 PM in response to twosheds55

I had an issue extremely similar to this with my 4s. what happened was that my internet was running slow, so i attempted to remove all of the wireless devices and restart the modem and router. for my iphone, i told it to "forget this connection" regarding the wireless network which i had established. after the reboot i reconnected all of the devices as well as my iphone which seemed to be working properly. the issue that stemmed from this was that my iphone now did not remember the password to my network and therefore did not connect automatically.in addition i had lost the feature to "forget" the wireless network. in an effort to resolve this issue, i did all the basic troubleshooting steps (reset network configuration settings, reboot the device, reboot the router, and removed the device from the routers range and reentered to attempt to reestablish the connection) besides returning my device to factory settings. when all that didn't work, i called apple care who further instructed me to restore my iphone to factory settings, establish it as a new phone and attempt to fix the connection before syncing my data. Still didn't work. My father came home, looked at my phone went into Wifi-> choose a network-> other-> and entered the name and the type of encryption, then the password and now it works fine, and the option to forget the network has returned. moral of the story.... DUHHH 🙂 hope it helps.


<Edited by Host>

Aug 26, 2012 6:02 AM in response to twosheds55

Hi, this week 4 iPhones in my house stopped connecting to my airport router. Apple Tv, 3 MacBooks, 4 iPads and my iMac were connecting fine. I googled it and did everything possible and watched all the videos and reset settings and the phone, modem and router and was unable to get the phones connecting again. I took the router to the Apple store geniuses and was told the router is bad. They offered a discounted new one they'd have to order and sold a store model to me for $179. That router too recognized everything in the house except 4 iPhones. An expert friend came by to trouble shoot and he too couldn't get the iPhones or his droid to join the network. For kicks he plugged in a Cisco router as a last ditch effort. The minute the cables went in the printer dinged and everything connected. So for me the answer was a non Apple router to connect my IPhones to my network. I have no clue why they stopped connecting and two airports wouldn't connect them to my Apple world. Maybe your answer too is a non apple router to get your phones on your network. Cad

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iPhone won't connect to WiFi

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