iPhone won't connect to WiFi

My iPhone won't log onto my home or work WiFi. It recognizes them and I have put in the correct passwords but I just get an alert saying "Unable to join the network...".

I can't find any info on this. Any clues?

The phone connects via 3G

PowerBook G4, iPhone

Posted on Jul 3, 2010 7:51 PM

Reply
267 replies

Sep 22, 2012 7:56 AM in response to collinhrox523

You must fix the primary problem first - the error when updating. That may be the cause of your WiFi problem.


If the router you are connecting to is a home model and not an expensive commercial model it may also be the problem. The way to check is to attempt to connect to the router, then after it fails go to Settings/WiFi and tap on the arrow to the right of the network name. If the IP address is missing or begins with 169.254. then the problem is the router and the only fix is to reboot it.

Sep 22, 2012 10:24 AM in response to twosheds55

I'm using the 4S and my wi-fi switch is greyed out too ... it says no wifi.

This morning and afternoon, it couldn't connect to my home network, and then it just suddenly greyed out! So, I don't think this could be a hardware problem.

I'm trying to back up my phone (but it won't for some reason!) I'm hoping maybe updating to ios 6 will help ... even though I've read that didn't help!


Oh, and I'm in India so I don't think this could be a network problem! Please help ... because I didn't buy my phone in India, which means I'm not even covered by warranty! 😟

Oct 12, 2012 12:59 PM in response to twosheds55

Im having the same issue as J Lambart, although my Internet is working just fine on my Xbox and laptop. This is a brand new phone only a month or two old. I've restored it before and added it as a new phone. But it won't let me update or connect to wifi now. :/

I see a lot of responses saying to reset settings or restore phone, I'd like to avoid restoring the phone since it won't update and I can't seem to figure out how to upload multiple pictures from my camera(on my iPhone) to my iTunes/computer. I really don't want to loose all of my stuff again.

Nov 2, 2012 1:52 PM in response to LoricG

OMG!! i bought a iphone 4 off someone a week ago. and wifi wouldnt work for me the week i was so mad i thought i purchased a broken phone. Then i came here and tryed alll these diffrent methods people said to try and non of them worked until i turned on air plane mode, then turned it off. then wifi connected right up!! THANKS SOOOOOOOMUCHHH!!! for this post!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone won't connect to WiFi

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.