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Iphone 4 people cant hear me during calls.

I recently have been having issues with people hearing me when i call them or i receive their calls. My sound works perfectly through Facetime and thru mic apps. What gives? Do I need to return my iphone to have this fixed? Resetting has not fixed the problem. =(

iphone 4, iOS 4

Posted on Jul 8, 2010 6:57 PM

Reply
464 replies

Oct 3, 2010 7:39 PM in response to wrecktify

Just a few days ago I bought my first Iphone .. so far it's looking like it was a huge mistake as I have the same problem as everyone else here. Only way anyone can hear me is when I'm on speakerphone. And the darn place I got the Iphone don't do exchanges so I have to send it directly to apple for replacement or repair. Looks like I'll be without a phone for a month. Unreal!

Oct 3, 2010 11:58 PM in response to wrecktify

I live in Spain and I have the same problem. I've had two iPhone 4, I've had 2 micro SIM. The microphone works on the voice recorder applications ... does not work on phone calls. In Apple Care say the phone is fine, the operator (movistar) say the phone is fine, but the problem persists.

I came up with IOS 4.0.1 and happens to me iOS 4

I'm desperate and it seems that Apple wants no part of the problem. We need a solution now. Please Apple do something because we are many users who have this problem with the phone calls.

Thank you very much

--------

Vivo en España y tengo el mismo problema. Ya he tenido dos iPhone 4, ya he tenido 2 micro SIM. El micro funciona en la grabadora de voz, aplicaciones... no funciona en las llamadas telefónicas. En Apple Care dicen que el teléfono está bien, el operador (movistar) dicen que el teléfono está bien, pero el problema no se soluciona.

Me ocurrió con el iOS 4.0.1 y me ocurre con el iOS 4

Estoy desesperado y Apple parece que no quiere saber nada del problema. Necesitamos una solución ya. Por favor Apple haz algo porque somos muchos usuarios los que tenemos este problema con las llamadas telefónicas.

Muchas gracias

Oct 4, 2010 4:28 AM in response to wrecktify

I am having the same issue, IPhone 4. When I received a call the caller says they can't hear me. It works fine when I am on a speaker phone call or, Bluetooth, or headset. Must be an issue with the mic or the noise cancelation.
I've bought in Paris and do I have to go to Paris, to solve this issue as the IPhone 4 in my country the warranty is not subject.

Thanks!

Oct 4, 2010 2:27 PM in response to wrecktify

Whoever is having issues with this problem I have found the solution to this problem and it worked for me...I must of called at least 5 people and asked them if they can hear me and everyone of them heard me...what you have to do is open up the phone and at the top where the Noise Cancellation is located there is a metal piece that is covering where a little wire that is connected to the noise cancellation unplug it and plug it back in and press down all the other wires just to be sure they are all in place before putting back the metal piece and you should be all set you should not have any problems with this...if anyone has any questions please contact me via AIM...Gibonni9 I will be glad to help you with this...note do not touch anything else on the phone because if you do your warranty will not be covered anymore.

Oct 5, 2010 1:37 AM in response to .::DUBnLOW::.

First this is not a SW issue, since I dropped my phone I;m having this issue!
I tried unplugging the metal coverer of the top board connectors and pressed all of them.
But I get the mic only for one call and than the same hit and call thing.
I think this is more than a connector issue but I think pressing on the board solves this temporarily!
I seems like moving the board fixes it for a moment. But in long term we will get the issue once again.
So far we have noticed that in a Phone Call, Mic and Ear Speaker work with problems but in a Skype call they work just fine.
The issue must be in the GSM chip connectivity.
We need some very expert advice on this!!

Oct 5, 2010 4:38 AM in response to wrecktify

Updated: I took my iPhone 4 back to the AT&T store where I purchased it less than a week earlier. They apparently are unable to swap out the phone in the store but they called Apple for me and arranged for Apple to overnight me a replacement for about $30. I'm trying to remember the questions they asked but it was something along the lines of, "is there something (case, protective film, etc) covering the mic", "is there a case on the phone (no)", and "have you tried swapping the SIM card (AT&T did this)." After none of these (sound like hardware not software questions) made any difference they shipped the replacement. Guess what, people can actually hear me on the replacement! It still sounds more muffled than I remember the 2G or 3G version but maybe I had become overly picky since it worked so terribly with the first one.

Oct 5, 2010 5:42 AM in response to wrecktify

Same problem for me too. And for me too it comes and goes.
No matters if people hear me from cell line or from wired line. No voice out from the device.
Restoring the phone it works for 10mins, then it stops working.
Sent my iphone to apple twice, but they've sent it back to me saying they can't find the problem. I'm waiting for the phone to be back from apple (2nd time), then i'll call'em for the 10th time and try to make them change my faulty iphone.
it suc*s.

Oct 5, 2010 9:17 AM in response to wrecktify

Sad to say but.... I have exactly the same issue: When I call someone or someone call me, the other person can't hear me after a certain period... This is a very "random" situation as this problem can happen after 3 minutes or 10 minutes conversation... I tried to restore it without success, issue still appears...

I tried the other applications using the voice and it seems there are no microphone issue.

Reading through your post afraid me cause it seems this is a recurrent issue. Not sure if it is a SW or HW bug but the number of replies make me think there is a serious issue....

Having the phone for only 4 days and I really hesitate to get it back to the supplier as we have one week of reflexion in case we (customer) are not happy with the product to get it back.

will let you know if case I have additional info

Oct 6, 2010 2:24 PM in response to wrecktify

I have the same problem with my iPhone 4 and iOS 4.1!

I can hear people but they can't hear me. Voice Record works fine, the problem is only with calls. Sporadically they can hear me some seconds, but usually they don't hear nothing. My old phone call with this microsim in the same place and there are no problem.

It seems a software bug, but only with some bad lucky users like me. Microphone works fine with another apps! It's very strange.

Now, I have a new phone of 700€ that doesn't work as phone. Amazing!
AntennaGate is a small problem compared with this!

I begin to see news about this issue:
http://www.noticias2d.com/2010/09/23/iphone-4-problemas-en-el-microfono-de-iphon e-4/

Another threads:
http://discussions.apple.com/thread.jspa?threadID=2539467&tstart=30
http://getsatisfaction.com/apple/topics/iphonecant_hear_meever

Please Apple, attend your loyal users.

Greetings from Spain.

Iphone 4 people cant hear me during calls.

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