Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't login to my icloud account or any internet account on my macbook pro (macOS Mojave)

Can't login to my icloud account or any internet account on my macbook pro (macOS Mojave), it was connected before and i had many internet account but suddenly all of them disappeared and i got notified to login to my i cloud account and when i login it said you already logged in while i cloud page in system preferences says i'm not!! strange


please help

MacBook Pro

Posted on Dec 8, 2018 9:39 AM

Reply
Question marked as Best reply

Posted on Dec 8, 2018 11:54 AM

Have you tried restarting/resetting your router?


Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.




Isolating an issue by using another user account 




Safe Mode - About




If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


  

Etrecheck – System Information




If the log won’t post, try posting it here and provide a link in a reply        Pastebin



2 replies
Question marked as Best reply

Dec 8, 2018 11:54 AM in response to nae_alrashed

Have you tried restarting/resetting your router?


Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.




Isolating an issue by using another user account 




Safe Mode - About




If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


  

Etrecheck – System Information




If the log won’t post, try posting it here and provide a link in a reply        Pastebin



Can't login to my icloud account or any internet account on my macbook pro (macOS Mojave)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.