Can't connect to specific host in private network

Hi folks,


Just picked up a new 2018 MBP and immediately upgraded it to Mojave (10.14.2). It is connected to the same router as my old one (2010 MBP on High Sierra), both via WiFi. The router is at 192.168.1.1 and internet access works fine.


The odd thing is that while I still can connect without any problems to my QNAP NAS (TS-219P) with the 2010 MBP (High Sierra), be it at IP level (ping, traceroute, https for configuration) or to contact the SMB and AFP shares announced via Bonjour, none of this works on the new 2018 MBP.


From the 2018 MBP, I can ping any other host in 192.168.1.0/255.255.255.0 and vice versa. But I get timeouts for the NAS at 192.168.1.11 (the router does resolve to 192.168.1.11 when I enter "nas" which is the hostname). The same goes true for trying to access the web configuration interface of the NAS via https and for the SMB and AFP shares. For the shares, there is no difference whether I try browsing to them in Finder or try connecting with the "connect to server" dialog (e.g. smb://nas or cifs://nas or afp://nas - or the IP address). It invariably tells me that the resource is not available.


But that is not true because it still does work with the old computer and others in the same network (including another MBP also on Mojave 10.14).


I have checked and am reasonably sure that no selective access at IP level is configured in the NAS. Also, it doesn't matter whether I change the IP addresses of the NAS or the new MBP. The new MBP does not even work when it is on the same IP address as was previously the old one.


Anybody have some further ideas for troubleshooting? I have no clue where the packets are blocked. My gut feeling tells me that the only thing that changed is the new MBP, so the problem should be there. But I wouldn't know where exactly it is situated.


Thanks to anybody who might have an idea to look further into this.

MacBook Pro w/ Touch Bar (2018 or later)

Posted on Dec 8, 2018 12:22 PM

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7 replies

Dec 9, 2018 11:54 AM in response to VikingOSX

Well then ...


I spent the whole day today resetting my router (back to factory settings and reconfiguring), rebooting various times the NAS and the MBP and playing with the Bonjour settings on the NAS.


Eventually, and I have no clue why exactly this was, I managed to get a ping through to the NAS from my new MBP. I quickly checked and was also able to access the shares on the NAS via SMB and AFP. So everything works just fine now.


I would love to tell you what exactly I did to maker it work. My best guess is that there was some strange routing table hidden in the router that effectively blocked communication between MBP and NAS. Nothing that I could see on the Web GUI of that box. But wiping it completely clean and starting from a clean slate might have just arranged things. Or it was one of the reboots. We will never know.


Thanks to all of you who have tried helping! I really appreciate it a lot.

Dec 8, 2018 1:32 PM in response to fsl-mbp

Not sure how much further help I can be without a 2018 MBP with 10.14.2 available here. I never touch the hosts file on any of my Macs. Did you make any changes to it, or other configuration files?


It is my understanding that with an APFS boot drive, that AFP is unsupported. What about the currency of the QNAP server software updates?

Dec 8, 2018 1:01 PM in response to VikingOSX

But it doesn't even work with the ip addresses. And the router resolves correctly. When I "ping nas" from the MBP, I see that the router resolves this correctly to 192.168.1.11, but all packets time out. Same goes obviously true if I enter directly "ping 192.168.1.11".


Both of this works on other machines (including MBPs under High Sierra and Mojave 10.14) in the same network.

Dec 8, 2018 1:47 PM in response to VikingOSX

No changes to the hosts file or any other configuration files on the 2018 MBP (did briefly try disabling SMB signing, but the problem does not only concern SMB).


The NAS firmware is up to date (last version from end November 2018).


Interesting to hear about the APFS thing (my hard disk is on APFS), but my problems not only concern AFP (also SMB, and bare ip).

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Can't connect to specific host in private network

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