I can't get beyond a Verification Required message to download an app.

I click 'GET' next to the app I would like to download.

This message pops up: Verification Required. Before you can make purchases, you must go to Settings>iTunes & App Store>Apple ID and verify your payment information.


I have done this for both my apple ID and Family Sharing and this message keeps popping up. I have checked to ensure all of my subscriptions are up do date.



Posted on Dec 9, 2018 7:47 AM

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Posted on Dec 9, 2018 7:50 AM

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide

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I can't get beyond a Verification Required message to download an app.

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