I just received email that my iCloud was used in Russia

Can you please verify an email for me. I just received an email stating that someone just used my email in Russia and that my account that is temporary closed. And if Oi didn't respond it would've permently closed. How do I know this is legit? BecAuse when I clicked on email it went to an oops email..

iPhone 8 Plus

Posted on Dec 9, 2018 12:36 PM

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Question marked as Top-ranking reply

Posted on Dec 9, 2018 12:43 PM

Apple won't send you an email telling you your account is disabled. You will find out the next time you try to log in somewhere.







Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.




The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.




Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams






Identifying legitimate emails from the iTunes Store






Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. 




 reportphishing@apple.com

1 reply
Question marked as Top-ranking reply

Dec 9, 2018 12:43 PM in response to loriefromtuttle

Apple won't send you an email telling you your account is disabled. You will find out the next time you try to log in somewhere.







Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.




The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.




Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams






Identifying legitimate emails from the iTunes Store






Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. 




 reportphishing@apple.com

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I just received email that my iCloud was used in Russia

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