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Unable to download old iTunes purchases.

I recently upgraded to an IPhone 8 Plus. When setting up my new phone I restored my Apple ID which loaded all my apps, messages, photos ect as normal however a lot of my music has been lost.


Some songs I could see were available to re-download direct in the Music app, however were still missing.


I have since searched some albums and songs that are missing (that I purchased in the past) on iTunes in the hope that I can simply re-download them from there as it will know if I have paid for them. However, when finding a song it is labelled as ‘Purchased’ - and I am no able to re-download it nor can I find it anywhere on the Music app or anywhere else on my phone.


Any ideas?

iPhone 8 Plus

Posted on Dec 10, 2018 3:03 PM

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Posted on Dec 11, 2018 12:47 AM

If they are not showing for redownloading : Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books - Apple Support

check to see if you've hidden them from there : Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support

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Unable to download old iTunes purchases.

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