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iTunes update damaged Safari

I have auto updates turned on my imac. I have been using Safari throughout the day and suddenly I try to open a page and get a message that Safari can not be opened as Safari app may not be compatible with my OS.???? I looked at updates performed today and see that iTunes version 12.8.1 was installed. I’m guessing that this is what damaged the Safari code. The error message tells me I must reload Safari. Any other work around?.

IMAC mid 2011 running Yosemite ver 10.10.5

iMac Pro

Posted on Dec 13, 2018 4:46 PM

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Question marked as Top-ranking reply

Posted on Dec 13, 2018 5:38 PM

Have you tried a restart?


Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.




Isolating an issue by using another user account 




Safe Mode - About




If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


  

Etrecheck – System Information




If the log won’t post, try posting it here and provide a link in a reply        Pastebin



16 replies
Question marked as Top-ranking reply

Dec 13, 2018 5:38 PM in response to Scarlett110

Have you tried a restart?


Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.




Isolating an issue by using another user account 




Safe Mode - About




If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


  

Etrecheck – System Information




If the log won’t post, try posting it here and provide a link in a reply        Pastebin



Dec 14, 2018 2:57 PM in response to Eric Root

I have this exact same issue and it began when after iTunes auto-updated. I am sure this is the cause as I was using Safari at the time and it stopped loading web pages when the update completed. I restarted Safari and received an error that Safari may not be compatible with my version of OS (OSX 10.10.5). I rebooted, tried a new user account and booted in safe mode and still receive the same error. Any ideas?

iTunes update damaged Safari

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