You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Scarlett110 Author

Level 1

12 points

iTunes update damaged Safari

I have auto updates turned on my imac. I have been using Safari throughout the day and suddenly I try to open a page and get a message that Safari can not be opened as Safari app may not be compatible with my OS.???? I looked at updates performed today and see that iTunes version 12.8.1 was installed. I’m guessing that this is what damaged the Safari code. The error message tells me I must reload Safari. Any other work around?.

IMAC mid 2011 running Yosemite ver 10.10.5

iMac Pro

Posted on Dec 13, 2018 4:46 PM

Top-ranking reply

Eric Root

Level 10

684,603 points

Posted on Dec 13, 2018 5:38 PM

Have you tried a restart?

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.

Isolating an issue by using another user account

Safe Mode - About

If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

If the log won’t post, try posting it here and provide a link in a reply Pastebin

View in context

iTunes update damaged Safari

Similar questions