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Safari Will Not Open On OS X Yosemite 10.10.5 After iTunes Update 12.8.1


Does anyone know if Apple has been made aware of this issue?

Will they release a patch update for OS X Yosemite 10.10.5?

Any kind of help or suggestions are welcome.


MacBook Pro Retina (2015 and later)

Posted on Dec 14, 2018 12:18 PM

Reply
12 replies

Dec 15, 2018 1:12 PM in response to DeAndreG81

*SOLUTION*


For a 'dirty fix' I just deleted, (moved to trash), the following file... MobileDevice.framework


this is located /System/Library/PrivateFrameworks/MobileDevice.framework


Safari started up again fine straight away and I haven't noticed any issues since.


/System/Library/PrivateFrameworks/MobileDevice.framework


*I CAN CONFIRM THIS DOES WORK 100%*

Dec 15, 2018 1:13 PM in response to Billspic

*SOLUTION*


For a 'dirty fix' I just deleted, (moved to trash), the following file... MobileDevice.framework


this is located /System/Library/PrivateFrameworks/MobileDevice.framework


Safari started up again fine straight away and I haven't noticed any issues since.


/System/Library/PrivateFrameworks/MobileDevice.framework


*I CAN CONFIRM THIS DOES WORK 100%*

Dec 15, 2018 2:41 PM in response to DeAndreG81

That is part of what Apple talked me through doing and yes, my Safari worked, however there was a part 2 to fixing it. There were two more fixes that had to be applied so that Safari as well as iTunes would work.


First person I spoke to insisted the only way to fix it is to upgrade OS to Mojave. I refused, stating that my older apps will not work with Mojave. At that point she handed the call over to the senior tech who was excellent and fixed everything so both Safari and iTunes work.


He also said that Apple is very aware of this situation and they are working on a fix that should be out very soon. He could not give me exact timing.


If you have about 45 minutes to kill (mostly on hold), call Apple support and they will get you up and running again.

Dec 16, 2018 4:38 AM in response to Billspic

Yes that was the first part, as for the other two parts that get iTunes working, the Apple tech provided me with 2 separate links. I don’t have them sorry, they disappeared once I clicked on them. I’m sure they can help you. The first link installed an older version of iTunes and the second link updated that older version to the current version that works with Yosemite and safari.

Maybe you can source out those links on your own? They were in Apple documents.

Safari Will Not Open On OS X Yosemite 10.10.5 After iTunes Update 12.8.1

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