iPhone is Disabled - No iTunes, No Phone

iPhone 4S is disabled due to multiple passwords not being entered properly.


Phone reset still shows as "iPhone disabled - connect to iTunes" and then when connecting to iTunes it states that "iTunes could not connect to the iPhone “Dominik's iPhone” because it is locked with a passcode. You must enter your passcode on the iPhone before it can be used with iTunes."


Virtual dead-end with no solution. Please help.

iPhone 4S

Posted on Dec 15, 2018 12:51 PM

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Question marked as Top-ranking reply

Posted on Dec 18, 2018 8:16 AM

Hi domdomjk!


I understand that your iPhone is disabled, and I'm happy to help. You can follow the instructions here:


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled


Cheers!

6 replies

Dec 20, 2018 6:02 AM in response to rose_10

As mentioned, I cannot move forward either with the phone, or through the computer.


The device states "iPHONE IS DISABLED - CONNECT TO iTUNES"


When connecting to iTunes, it states "iTunes could not connect to the iPhone “Dominik's iPhone” because it is

locked with a passcode. You must enter your passcode on the iPhone

before it can be used with iTunes."



I am stuck and in limbo here with this phone...



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iPhone is Disabled - No iTunes, No Phone

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