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I purchased Netflix through iTunes but I can’t log in to my account

I purchased Netflix through iTunes but I can’t log in to my account and Netflix said my account is inactive. I checked my perchase history and the Netflix item is shown in ‘pending’ column and it HAS BEEN CHARGED already. What’s wrong with my Netflix account and what can I do? Thank you.

Posted on Dec 17, 2018 1:52 AM

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Posted on Dec 17, 2018 4:49 AM

See View, change, or cancel your subscriptions - Apple Support to check on the state of the subscription from Apple's perspective. For issues with subscriptions try https://support.apple.com/billing or reach out to iTunes - Official Apple Support.


tt2

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I purchased Netflix through iTunes but I can’t log in to my account

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