Ipad won't update to latest ios
I am trying to update my ipad mini but it is stuck on ios 9.3.5
When I check for updates, it says that there are no new updates (which is not the case as some apps require ios 10).
I have followed the instructions here: https://discussions.apple.com/thread/7671025
But was unsuccessful.
I have also completely restored it to factory settings and it still says that there are no new updates.