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ipod shuffle isn't recognized by itunes

I can't get my ipod shuffle to show up in itunes. It currently doesn't have any music on it, so I need itunes to recognize it so I can use it... It appears in the system profiler under usb, just not in itunes.

iPod Shuffle (2nd Gen)

Posted on Dec 17, 2018 3:48 AM

Reply
1 reply

Dec 19, 2018 10:22 AM in response to Brrritta

Hi Brrritta,


Thanks for using Apple Support Communities. It sounds like you’re having trouble getting iTunes to recognize your iPod. I’m happy to help. You’ll want to follow the instructions in the article below:


If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support


Should the issue persist after trying those steps, you’ll want to contact Apple Support.


Take care.

ipod shuffle isn't recognized by itunes

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