screen time has been restricted

i saw app store was deleted

then i went into screen time to un-restrict it

and it Said that screen time was restricted

what do i do?

Posted on Dec 17, 2018 7:18 AM

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Question marked as Top-ranking reply

Posted on Dec 19, 2018 12:17 PM

Hello Cramble187,


Thank you for using Apple Support Communities!


I understand from your post that you are unable to disable Screen Time so you can enabled the App Store. What you are describing sounds like parental controls are enabled. Whomever enabled the parental controls will need to disable them for you to be able to gain access to the App Store again. The following article will provide you with information about parental controls which you may find useful:


Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


Best Regards.

1 reply
Question marked as Top-ranking reply

Dec 19, 2018 12:17 PM in response to Cramble187

Hello Cramble187,


Thank you for using Apple Support Communities!


I understand from your post that you are unable to disable Screen Time so you can enabled the App Store. What you are describing sounds like parental controls are enabled. Whomever enabled the parental controls will need to disable them for you to be able to gain access to the App Store again. The following article will provide you with information about parental controls which you may find useful:


Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


Best Regards.

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screen time has been restricted

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