ColleenEm Author

Level 1

8 points

Cellular update failed

I have the iPhone 7. My phone says update failed and I cannot use text/calling/data until it’s uodated. I have tried restarting, removing SIM card, and checking for updates. My phone says ‘no service.’

Posted on Dec 18, 2018 2:52 PM

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Posted on Dec 18, 2018 2:58 PM

See this link --> If you see a Cellular Update Failed or Apple Pay Not Available alert after iOS update or restart - Apple Support

You need to contact Apple Support to resolve this error. Use the Contact Support link at the top of this page or make a genius bar reservation --> Genius Bar Reservation and Apple Support Options - Apple

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Top-ranking reply

Community+ 2025

Level 10

228,768 points

Dec 18, 2018 2:58 PM in response to ColleenEm

See this link --> If you see a Cellular Update Failed or Apple Pay Not Available alert after iOS update or restart - Apple Support

You need to contact Apple Support to resolve this error. Use the Contact Support link at the top of this page or make a genius bar reservation --> Genius Bar Reservation and Apple Support Options - Apple

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Cellular update failed

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