my iphone Xs Max keeps dropping calls

My new Iphone XS Max keeps dropping calls; is there a fix for this problem

iPhone XS

Posted on Dec 20, 2018 9:40 AM

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Posted on Apr 5, 2019 1:41 PM

I may finally have the answer! According to a co-worker who was at the Apple Store several times over this issue... Go to settings>Cellular>Cellular Data Options - and make sure the Enable LTE is turned to Data ONLY and not Voice & Data. He said since he has done this a few months ago, it has stopped dropping those 2 second calls. It DOES NOT do anything to your voice calls. I did it yesterday and am still talking just fine on the phone... and, it hasn't dropped one yet.

156 replies

Oct 23, 2019 6:54 PM in response to Ahmad_sattar

It appears IOS 13.1.3 is working, no dropped calls. However, after the update I could connect to a website but after closing Safari it would not connect again until I rebooted the phone.

I contacted Apple Support and they suggested resetting the network. So I did a reset and everything has worked since. Although some networks seem to take a bit longer to connect, once connected it works fine.


Settings > General > Reset > Reset Network Settings.


Note this reset wipes out all your WiFi connections and passwords.

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my iphone Xs Max keeps dropping calls

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