Hi.i can’t download any music from apple music.when i try to download it loads then just nothing.i tried restarting my phone and still no good.now it deletes my old downloaded songs and i cannot download back.very disappointing apple music.could anyone how to fix this problem?
iPhone 6 Plus
Good afternoon bilguuntugs211,
Welcome to the Apple Support Communities!
I understand you are having issues downloading Apple Music to your iPhone. The resource below provides some basic troubleshooting steps to address this issue, including confirming you have enough space on your device for downloads, and your Apple Music subscription account is still active.
How to check the storage on your iPhone, iPad, and iPod touch
Manage your Apple Music subscription
Get help with iCloud Music Library
Take care.
Yeah it solved.i tried turned off icloud music library then turn it back on and now it downloads music.but i don’t understand why this problem occurs.now it occurs more often and i have to turn off icloud music library then turn back on and downloads all my music again.
Apple music problems always
