Apple music problems always

Hi.i can’t download any music from apple music.when i try to download it loads then just nothing.i tried restarting my phone and still no good.now it deletes my old downloaded songs and i cannot download back.very disappointing apple music.could anyone how to fix this problem?

iPhone 6 Plus

Posted on Dec 20, 2018 10:34 PM

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2 replies

Dec 23, 2018 6:16 AM in response to bilguuntugs211

Good afternoon bilguuntugs211,


Welcome to the Apple Support Communities!


I understand you are having issues downloading Apple Music to your iPhone. The resource below provides some basic troubleshooting steps to address this issue, including confirming you have enough space on your device for downloads, and your Apple Music subscription account is still active.


How to check the storage on your iPhone, iPad, and iPod touch


Manage your Apple Music subscription


Get help with iCloud Music Library


Take care.

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Apple music problems always

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