cancel subscription and refund

Hello, I have such a problem: I would like to cancel the subscription to apple music which I accidentally paid for today. At the moment, the status of the payment weighs as "pending“ tell me my actions

iPhone 8 Plus

Posted on Dec 21, 2018 7:32 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 21, 2018 7:45 AM

To stop its auto-renewal (you might have to wait until Apple have received the money for it) : View, change, or cancel your subscriptions - Apple Support


In terms of a refund purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww 

1 reply
Question marked as Top-ranking reply

Dec 21, 2018 7:45 AM in response to FandorinOleg

To stop its auto-renewal (you might have to wait until Apple have received the money for it) : View, change, or cancel your subscriptions - Apple Support


In terms of a refund purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

cancel subscription and refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.