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When I take a screenshot (Command+Shift+5), the area selector appears, I make the necessary selection adjustment, then click Return. At that point the thumbnail used to appear in the lower right-hand corner. However, now the thumbnail does not appear and the semi-transparent overlay remains. Restarting the computer appears to be the only way to restore the screen to normal. I'm running MacOS 10.14.2 on Macbook Pro.
Macbook (2016 or later)
So I just realized it was user error, although it my be a poor UI that led to the confusion. I didn't realize I had the screen capture in record (video) mode, so when I clicked Return to capture an image, the UI was actually in record mode, not frozen.
So I just realized it was user error, although it my be a poor UI that led to the confusion. I didn't realize I had the screen capture in record (video) mode, so when I clicked Return to capture an image, the UI was actually in record mode, not frozen.
Hello and welcome to Apple Support Communities, gtowle!
I understand you've noticed that the preview for when you take screenshots no longer shows up and you're stuck with an outline of where the screenshot area was. I'd be happy to provide information that may help you out.
First, check your settings for screenshots: How to take a screenshot on your Mac
"Change the settings
Click Options in the onscreen controls to change these settings:
Test if the outline continues to appear after modifying these settings.
If the issue continues, test to see if it also happens within safe mode: Use safe mode to isolate issues with your Mac
I hope this information helps you resolve this issue.
Have a great weekend!
@brended dv: thanks for the reply. I tried changing the settings but that didn't fix it. I also tried taking a screenshot in safemode and still got the faulty behavior.
See if deleting these two files helps
~/Library/Preferences/com.apple.screencapture.plist
~/Library/Preferences/com.apple.screencaptureui.plist
Glad it's sorted.
Screenshot Overlay Doesn't Go Away
