The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I recently purchased an app on my iPhone and it is not showing up on my Mac. With this, I tried to log into my account on iTunes instead of the App Store, and now it won't let me sign into my iTunes. I type in the correct password, and when I press enter it just asks me to sign in again. It lets me log into my old account, but I want to sign into my new account because this is what I purchased my app on. Please help!!
MacBook Pro with Touch Bar
Hey tf12-34,
I hear that you're unable to sign into or connected to iTunes on your Mac. I'd be happy to help out.
In this situation, I'd recommend using the steps below to get signed in:
If you can't connect to the App Store, iTunes Store, or Apple Books - Apple Support
Cheers!
iTunes sign in loop
