How to keep a new Apple Pencil connected or how to make sure it reconnects when it stops being cONNEctEd

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Level 1

8 points

How to keep a new Apple Pencil connected or how to make sure it reconnects when it stops being cONNEctEd

I need a fail safe way to get my nEw Apple Pencil to connEct to my nEw iPad Pro. Periodically the pencil discoNNEcts itself and then no matter how many times I lean it on the magnetic top and hit connect it just wont link. Even after Ihave rebooted the iPad it won’t connect. I am at a loss of what else to do. At least with the old pencils and the old IPad Pro you could plu in the gizmo and it connected.

Please help

Posted on Dec 23, 2018 9:36 AM

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Answer 1

chuck_3rd

Community Specialist

Dec 24, 2018 1:10 PM in response to ilonapainter

Hello and welcome to Apple Support Communities, ilonapainter!

I understand you're unable to keep your Apple Pencil 2nd generation connected to your new iPad Pro. I'd be happy to provide information to help you troubleshoot this.

Use the steps outlined in this article: Use Apple Pencil with your iPad or iPad Pro

"If your Apple Pencil won't pair with your iPad

Make sure to center your Apple Pencil on the magnetic connector on the right edge of the iPad.
Restart your iPad, then try to pair again.
Go to Settings > Bluetooth and make sure that Bluetooth is turned on.
On the same screen, look under My Devices for your Apple Pencil. If you see it, tap . Then tap Forget this Device.
Connect your Apple Pencil in to your iPad and tap the Pair button when it appears after a few seconds.
If you don't see the Pair button, wait for one minute while your Apple Pencil charges. Then try connecting your Apple Pencil again and wait until you see the Pair button.
If you still don’t see the Pair button, contact Apple Support."

I hope this helps you out.

Have a great week ahead!

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Answer 2

ilonapainter Author

Level 1

8 points

Dec 24, 2018 7:17 PM in response to chuck_3rd

Hi,

Thanks so much.

I had done all of the above a number of times before I wrote for help in frustration. It just did not work, than suddenly, after about 5 tries it just paired.

A bit frustrating, but al least it paired at last and I could work. Thanks again

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Answer 3

raina_b22

Community Specialist

Dec 26, 2018 1:55 PM in response to ilonapainter

Hey there, ilonapainter!

Glad that got resolved.

Thank you for using Apple Support Communities.

Have a great day!

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How to keep a new Apple Pencil connected or how to make sure it reconnects when it stops being cONNEctEd

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