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DavidLeibs Author

Level 1

13 points

IPad Pro 2018 misses certain key presses on the virtual keyboard

When I type on my 2018 iPad Pro virtual keyboard I experience not having certain key presses entered. The ‘g’ key is especially bad but I see the same effect with other keys. The key press will sound a click and darken as expected but the character does not get entered. It is especially bad with the keys in the center of the keyboard. Sometimes it takes up to three tries to get the key press accepted.

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Dec 24, 2018 9:36 AM

Best reply

MichelPM

Level 10

80,980 points

Posted on Dec 24, 2018 12:22 PM

If you have had this new 3rd gen iPad Pro less than 14 days, bring it back to Apple for another new replacement iPad Pro.

If you have had this new iPad Pro longer, bring it into Apple and have them look at your iPad Pro and see what determination the store employees make.

Also, remember, you still have the option to purchase extended, two-year AppleCare+ within 60 days of your original purchase date.

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32 replies

Mar 13, 2019 11:08 PM in response to MichelPM

OK; sorry I said anything. It should be against the Terms of Use to be such a buzzkill.

signing of, this was the last time I try to help anybody out in this forum.

Mar 14, 2019 4:59 AM in response to MichelPM

Enjoy your day MichelPM

IPad Pro 2018 misses certain key presses on the virtual keyboard