Could not activate cellular data network

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Level 1

12 points

Could not activate cellular data network

I had a sporadic issue with not being able to answer incoming calls so I turned off LTE but found that I had other problems arise after doing so. Now, sometimes I get the following error message “could not activate cellular dataTurn on cellular data or use Wi-Fi to access data. Ok.”

This occurs when I am browsing using Safari on my iPhone. It seems if I turn off and on cellular data, I can then access webpages.

iPhone XS

Posted on Dec 24, 2018 10:56 AM

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Answer 1

MoonJ.

Community Specialist

Dec 25, 2018 1:07 PM in response to Brobry

Hi Brobry,

Thank you for using Apple Support Communities. I see that you're receiving an error message stating the cellular data network couldn't be activated on your iPhone. You've come to the right place! The steps in the link below can help with this issue:

If you see No Service or Searching on your iPhone or iPad

Let us know the results. Please include any other error messages and additional troubleshooting steps you may have tried.

Have a great day!

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Could not activate cellular data network

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